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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support business growth.
- Company: Established brand in Hampshire with a focus on expansion.
- Benefits: Competitive salary, fully on-site role, and a dynamic work environment.
- Why this job: Join a growing company and make a real difference in customer satisfaction.
- Qualifications: Proven experience in customer service management.
- Other info: 6-month fixed-term contract with potential for future opportunities.
The predicted salary is between 40000 - 45000 £ per year.
CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit an experienced Customer Service Manager to support their rapidly expanding business.
Salary: £40,000 - £45,000
Location: Southampton
Working Pattern: Fully on-site
Contract: 6-month fixed-term contract
Start Date: ASAP
Core Hours: 9am to 5pm
Customer Service Manager - 6-Month FTC in Northam employer: CCP Recruitment Limited
Contact Detail:
CCP Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager - 6-Month FTC in Northam
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company thoroughly. Understand their values, culture, and what makes them tick. This will help us tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on your experience in customer service management and how it aligns with the role. Confidence is key, so let’s make sure you’re ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and really keen on the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service Manager - 6-Month FTC in Northam
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the role entails and how your experience aligns with it.
Tailor Your Application: Don’t just send a generic application! We love it when candidates customise their CV and cover letter to highlight relevant skills and experiences that match the Customer Service Manager role.
Showcase Your Achievements: When detailing your previous roles, focus on your achievements rather than just responsibilities. We’re keen to see how you’ve made a difference in past positions, especially in customer service.
Apply Through Our Website: Make sure to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CCP Recruitment Limited
✨Know Your Customer Service Inside Out
Before the interview, brush up on your customer service knowledge. Understand the key principles of excellent customer service and be ready to share examples from your past experiences that demonstrate your skills in handling difficult situations and ensuring customer satisfaction.
✨Research the Company Culture
Get to know the brand you're applying to. Look into their values, mission, and any recent news. This will help you tailor your answers to show how you fit into their culture and can contribute to their growth as a Customer Service Manager.
✨Prepare for Behavioural Questions
Expect questions that ask you to describe how you've handled specific situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you provide clear and concise answers that highlight your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or what success looks like in this position.
