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- Tasks: Lead a team to deliver exceptional customer service and support business growth.
- Company: Established brand in Hampshire with a focus on expansion and innovation.
- Benefits: Competitive salary, supportive work environment, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Proven experience in customer service management and strong leadership skills.
- Other info: Fully on-site role with a 6-month fixed-term contract.
The predicted salary is between 40000 - 45000 £ per year.
CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit an experienced Customer Service Manager to support their rapidly expanding business. All potential candidates should read through the following details of this job with care before making an application.
Salary: £40,000 - £45,000
Location: Southampton
Working Pattern: Fully on-site
Contract: 6-month fixed-term contract
Start Date: ASAP
Core Hours: 9am to 5pm
Customer Service Manager - 6-Month FTC in North Baddesley employer: CCP Recruitment Limited
Contact Detail:
CCP Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager - 6-Month FTC in North Baddesley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re expanding. Be ready to discuss how your experience aligns with their needs and how you can contribute to their growth.
✨Tip Number 3
Showcase your skills! During interviews, highlight your customer service achievements and how you've managed teams effectively. Use specific examples that demonstrate your ability to handle challenges and improve customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer service.
We think you need these skills to ace Customer Service Manager - 6-Month FTC in North Baddesley
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Customer Service Manager and how your experience aligns with our needs.
Tailor Your CV: Don’t just send out the same CV for every job. We love it when candidates customise their CVs to highlight relevant experience and skills that match the role. Show us why you're the perfect fit for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for customer service and how your previous roles have prepared you for this opportunity. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at CCP Recruitment Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
As a Customer Service Manager, you'll likely face questions about handling difficult customers or resolving conflicts. Think of specific examples from your past experience that demonstrate your problem-solving skills and ability to lead a team under pressure.
✨Showcase Your Leadership Style
Be ready to discuss your approach to managing a team. Highlight your communication skills and how you motivate others. Providing examples of how you've successfully led a team in the past can really set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's customer service philosophy or what challenges the team is currently facing. This shows that you're proactive and genuinely interested in contributing to their success.
