At a Glance
- Tasks: Lead a team and ensure exceptional customer experiences in a high-end retail showroom.
- Company: Thriving luxury retail showroom in Cheltenham with a focus on design.
- Benefits: Competitive salary, uncapped commission, employee discounts, and ongoing training.
- Why this job: Join a dynamic team and make a real impact in luxury retail.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for design.
- Other info: Flexible working hours and excellent career growth opportunities.
The predicted salary is between 28800 - 38400 £ per year.
Location: Cheltenham, Gloucestershire
Salary: Up to £32k basic + uncapped commission (circa £36k OTE)
About the Role
We are looking for a proactive and experienced Assistant Showroom Manager to join a thriving, high-end retail showroom in Cheltenham. This is a hands-on role where you'll support the day-to-day running of the showroom, lead a small team, and ensure every customer enjoys an exceptional experience. The perfect candidate will be passionate about design, thrive in a luxury retail environment, and have a proven track record in delivering outstanding customer service and driving sales.
What You'll Do
- Help manage all aspects of showroom operations, including opening/closing, stock management, and maintaining a polished and welcoming environment.
- Lead, coach, and motivate a small team to deliver excellent customer service and meet sales targets.
- Build and maintain strong relationships with clients, offering personalised recommendations and solutions.
- Support sales growth through proactive business development, upselling, and engaging with potential clients both in-store and on-site.
- Collaborate with the team to deliver tailored design solutions and guidance, ensuring a premium experience from initial consultation to post-sale support.
- Ensure compliance with company policies, procedures, and health & safety standards.
Working Hours
Monday to Friday: Two rotating shifts – 7:30am to 4:15pm and 9:00am to 5:30pm
Saturdays: Rotational 9:00am to 5:00pm (2–3 Saturdays per month, paid as a full 8-hour day)
About You - The Ideal Candidate
- Proven experience in luxury retail or high-end sales, ideally in home interiors, furniture, or design-led products.
- Strong leadership and team management skills, with the ability to coach and motivate staff.
- Confident, well-presented, and professional, with excellent communication and interpersonal skills.
- Highly organised, with an eye for detail and the ability to maintain showroom standards.
- Demonstrated ability to drive sales, build relationships, and convert new customers.
- Comfortable with IT systems, stock management, and basic administration.
- A positive, solution-focused attitude, able to adapt to change and take initiative.
Rewards & Benefits
- Competitive salary plus uncapped quarterly commission based on team performance
- Pension scheme
- 20 days holiday, increasing with service, plus bank holidays
- Ongoing training and development opportunities
- Employee discounts and recognition programmes
- Healthcare cash plan and death-in-service benefit
Apply today if you meet all the above requirements and would like to be considered for this exciting opportunity.
Assistant Showroom Manager in Gloucester employer: CCP Recruitment Limited
Contact Detail:
CCP Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Showroom Manager in Gloucester
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging summary of your experience and how it aligns with the role. This will help you stand out when meeting potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Assistant Showroom Manager in Gloucester
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for design shine through! Share any relevant experiences or projects that highlight your passion and how it aligns with our luxury retail environment.
Highlight Your Leadership Skills: We want to see how you can lead and motivate a team. Include examples of how you've successfully managed a team in the past, focusing on your coaching style and how you drive sales together.
Tailor Your Application: Make sure to customise your application to fit the role of Assistant Showroom Manager. Use keywords from the job description and demonstrate how your skills and experiences make you the perfect fit for us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at CCP Recruitment Limited
✨Know Your Showroom Inside Out
Before the interview, make sure you’re familiar with the showroom's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would manage the space effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved customer service. This will demonstrate your capability to lead and inspire a small team in a high-end retail environment.
✨Emphasise Customer Experience
Be ready to discuss how you would enhance the customer experience in the showroom. Share ideas on personalising client interactions and upselling techniques that have worked for you before. This aligns perfectly with the company’s focus on exceptional service.
✨Dress to Impress
Since this is a luxury retail position, your appearance matters. Dress professionally and ensure you look polished. This not only reflects your understanding of the brand but also sets the tone for how you’ll represent the showroom.