Optimum Medical in Leeds is seeking an experienced Assistant Manager to lead our Customer Care & Prescription Management function on-site 4 days a week with remote flexibility on Thursdays. You will coach Team Leaders and Advisors, drive service quality, and optimise systems to enhance customer journeys and operational efficiency.
We value calm leadership under pressure, strong people development, and a hands-on approach to process improvement in a fast-paced environment.
#J-18808-Ljbffr
Customer Care & Prescription Ops Lead (Hybrid) in Leeds employer: CCMA
CCMA is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture where team leaders can thrive. With a focus on continuous improvement and compliance, employees benefit from comprehensive training and growth opportunities, all while contributing to meaningful outcomes in the debt management sector. Located in the UK, CCMA fosters a collaborative environment that empowers its staff to make a real difference in customer resolutions.
