Insight-Driven Customer Service QA Analyst | Flexible Hours in Skelmersdale

Insight-Driven Customer Service QA Analyst | Flexible Hours CCMA – Call Centre Management Association•Skelmersdale, England, GB

A leading online pharmacy is seeking a Customer Service Quality Analyst in Skelmersdale to enhance the customer experience. The role involves evaluating service interactions to ensure they meet quality standards and requires strong data analysis and communication skills. This permanent position features flexible hours with a competitive salary of £28,000. Ideal candidates will excel in analytical assessments and collaboration with the customer service team.

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