CCMA - Call Centre Management Association is seeking an Engagement Manager to join our nationwide team. You will be a key point of contact for members, holding regular engagement meetings, both virtually and face to face, to help members maximise benefits and feel valued.
You will drive membership growth, support renewals and onboarding, and assist in planning events like CCMA Circles and Member Drop-Ins while building strong relationships with contact centre leaders and their teams.
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Engagement Manager for Contact Centre Leaders employer: CCMA - Call Centre Management Association
The CCMA is an exceptional employer that champions a collaborative and supportive work culture, allowing Engagement Managers to thrive in a flexible, home-based environment. With a strong focus on professional development and meaningful engagement within the contact centre industry, employees benefit from networking opportunities, access to exclusive resources, and a chance to make a significant impact on the industry's future. Join us to be part of a passionate team dedicated to transforming perceptions and driving success for contact centre leaders across the UK.
Contact Details:
CCMA - Call Centre Management Association Recruitment Team
