At a Glance
- Tasks: Manage credit control, monitor debts, and build strong customer relationships.
- Company: Join a dynamic team focused on financial accuracy and process improvement.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and innovation.
- Why this job: Make a real impact on cash flow while developing your negotiation and analytical skills.
- Qualifications: Strong communication skills and proficiency in accounting and Excel.
The predicted salary is between 30000 - 40000 £ per year.
What you’ll do
- Credit Control & Collections: Manage the full credit control cycle, monitor aged debts, implement payment plans and escalate high risk accounts.
- Credit Insurance Management: Own, manage and administer the full credit insurance process and maintain credit limits across the customer portfolio. Liaise with credit insurers to manage limit requests and monitor decisions on customer exposures and track insured and uninsured balances. Prepare and submit credit insurance notifications or claims for overdue and defaulted accounts.
- Customer & Stakeholder Engagement: Build strong relationships with external and internal customers such as logistics operations, customer service, and technology teams to investigate disputes and payment delays.
- Billing & Financial Accuracy: Ensure cash collection is correctly allocated on a daily basis. Investigate and resolve any outstanding payments on account.
- Reporting & Analysis: Produce accurate weekly and monthly reports on aged debt, cash collection performance, and risk exposure, and track KPIs such as DSO, dispute resolution times, and collection efficiency. Provide insights to management to support forecasting and cash‑flow planning.
- Process Improvement & Systems: Optimise credit control processes, leveraging automation and digital tools. Support system upgrades/integrations between finance, logistics, and technology platforms. Identify recurring issues and collaborate with cross‑functional teams to implement long‑term solutions.
What’ll you need to be successful
- Commercial Awareness: Clear understanding of how credit control affects the wider business, cash collection and balancing customer retention. Demonstrate a clear awareness of industry trends and economic pressures, the ability to think beyond the numbers.
- Negotiation and Influencing Skills: Resolving disputes and agreeing payment plans, balancing customer relationships with protecting company cash flow, persuasive without being confrontational.
- Systems and Skill: Proficient accounting abilities, advanced excel experience for reporting and tracking and the ability to interpret data and generate insights.
- Financial & Analytical Skills: Understand cash flow, credit limits and risk assessment, along with the ability to analyse aged debts reports and customer payment behaviour.
- Attention to Detail: Accuracy when reviewing invoices, payment terms and account histories. Ability to spot discrepancies and maintain precise records.
- Persistence & Resilience: Ability to handle rejection, proactive when chasing payments and stays professional when under pressure.
- Excellent Communication Skills: Clear, professional and confident, ability to handle difficult conversations, strong written communication skills needed.
Credit Controller in Scotland employer: CCL Logistics and Technology
As a Credit Controller at our company, you will thrive in a dynamic work environment that values collaboration and innovation. We offer competitive benefits, a supportive culture that encourages professional growth, and opportunities to engage with cross-functional teams, all while being located in a vibrant area that fosters both personal and career development. Join us to make a meaningful impact on our financial health and customer relationships.
Contact Details:
CCL Logistics and Technology Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Scotland
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like CCL Logistics and Technology. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Scotland
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to CCL Logistics and Technology.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on CCL Logistics and Technology's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at CCL Logistics and Technology
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with CCL Logistics and Technology.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at CCL Logistics and Technology will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former CCL Logistics and Technology employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
