At a Glance
- Tasks: Conduct investigations and manage disciplinary matters within the Party's governance framework.
- Company: Join a dedicated team within the Conservative Party focused on member governance.
- Benefits: Gain valuable experience in governance, with opportunities for professional growth.
- Other info: Fast-paced environment with a commitment to the Party's values.
- Why this job: Make a real difference by ensuring fairness and integrity in member conduct.
- Qualifications: Strong communication skills and ability to handle sensitive information discreetly.
The predicted salary is between 29700 - 36300 £ per year.
We are looking for a highly organised, professional, and impartial Member Governance Officer to join our Member Governance Team. The Member Governance team is a small but effective team that sits within the wider Member Services Team and plays a crucial role in ensuring the resolution of disciplinary matters relating to Party members.
Member Governance Officers are responsible for conducting investigations in accordance with the Party's Code of Conduct and associated Rules. They make the initial assessments on if a complaint falls under the Code and then manage the progression of the case under the Party's processes. The role includes the handling and processing of sensitive and sometimes protracted disciplinary matters which must be handled impartially, empathetically, and professionally.
Member Governance Officers must offer support to other colleagues in the handling of disciplinary matters and complaints as well supporting with the work of the Disciplinary Sub-Committee of the Party Board as secretary to hearings. They are responsible for the bulk of the correspondence from the Member Governance Team with them handling dismissals and investigations as well as general correspondence through the complaints management system. They also provide support to the wider Member Services Team in the handling of day-to-day matters in busy periods or when covering annual leave. They work as the primary support to the Designated Safeguarding Lead on safeguarding matters and administration.
Area of responsibility
- Assessment of incoming complaints and identification of if thresholds for matters to proceed
- Conducting timely investigations under the Party's disciplinary processes
- Collecting and reviewing evidence
- Escalating serious and sensitive matters to senior team members
- Managing email inboxes, filing systems, and a comprehensive database for the purpose of detailed and accurate records.
- Preparing and editing correspondence with complainants, respondents, and other stakeholders
- Documenting cases, organising evidence, and keeping detailed and accurate records
- Ensuring procedural fairness throughout all work
- Liaising with the field team, solicitors, departments across CCHQ, and the Party Board
Skills required
- Excellent relationship building and management skills
- Superb verbal and written communication skills
- An ability to work with discretion, to strict deadlines, and maintain confidentiality at all times
- Independent, and able to manage your own workload
- Ability to work within a fast-paced environment and able to adapt to issues as they evolve and emerge
- Emotional resilience and the ability to work professionally with challenging material
- Able to organise and prioritise a demanding personal caseload
- A personal commitment to the values of the Conservative Party
Member Governance Officer in Leeds employer: CCHQ
As a Member Governance Officer, you will join a dedicated and professional team that values integrity and impartiality in handling sensitive disciplinary matters. Our supportive work culture fosters collaboration and personal growth, providing opportunities for you to develop your skills while contributing to the vital governance of our Party. Located in a dynamic environment, we offer a meaningful role where your contributions directly impact the organisation and its members.
StudySmarter Expert Advice🤫
We think this is how you could land Member Governance Officer in Leeds
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like CCHQ, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like CCHQ and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Member Governance Officer in Leeds
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for CCHQ and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at CCHQ
✨Get to Know Public Sector Values
Before your interview with CCHQ, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for CCHQ.
