At a Glance
- Tasks: Deliver top-notch customer service and boost sales in a vibrant retail environment.
- Company: Join the UK's leading vape retailer, VPZ, with over 190 locations.
- Benefits: Earn £12.71 p/h plus commission, enjoy discounts, and access exciting bonuses.
- Other info: Flexible hours with great career progression and industry-leading training.
- Why this job: Be part of a fast-growing industry and gain valuable retail experience.
- Qualifications: Retail sales experience and a passion for customer care are preferred.
The predicted salary is between 25000 - 30000 £ per year.
The UK's largest vaping retailing business is hiring!
Location: VPZ Whitehaven
Starting Rate: £12.71 p/h + Commission
This is a fantastic Whitehaven based opportunity for someone looking to work in an exciting, and rapidly growing industry. VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training.
Ideally, you will have retail sales experience in a customer facing environment.
Key Responsibilities:- Provide excellent customer care & advice
- Retail sales
- Ensure stock levels are maintained accurately
- Increase customer retention by delivering consistently high levels of customer service
- Assist the manager and wider team in the day-to-day running of the store
This role requires a level of flexibility that includes regular additional hours and overtime in line with business and operational needs. As such, applicants must be legally permitted to work beyond a fixed 20 hours per week. Unfortunately, we are unable to progress applications where working-time restrictions would prevent fulfilment of the contractual and operational requirements of the role. All offers of employment are subject to satisfactory right-to-work checks in accordance with UK legislation.
We can provide you with great career progression opportunities, and industry leading training. You will also receive a 25-50% discount on products in store, and access to ever expanding staff incentives and bonuses.
Please ensure you apply with an up-to-date CV. Applicants must be 18 years old or above, any subsequent job offer is subject to pre-employment screening and right to work checks.
Retail Sales Specialist in Whitehaven employer: CCHG Ltd
VPZ is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh where you can thrive as a Finance Graduate. With a clear progression pathway and hands-on experience alongside finance leadership, you'll be empowered to grow your career while enjoying generous employee benefits, including significant discounts and incentives. Join us at this exciting time of expansion and be part of a team that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Specialist in Whitehaven
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like CCHG Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like CCHG Ltd!
We think you need these skills to ace Retail Sales Specialist in Whitehaven
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at CCHG Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at CCHG Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show CCHG Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at CCHG Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
