At a Glance
- Tasks: Deliver top-notch customer service and drive retail sales in a vibrant environment.
- Company: Join the UK's leading vape retailer with over 190 locations.
- Benefits: Earn £12.71 p/h plus commission, enjoy discounts, and access to great incentives.
- Other info: Flexible hours with excellent career progression and industry-leading training.
- Why this job: Be part of a rapidly growing industry and gain valuable retail experience.
- Qualifications: Retail sales experience and a passion for customer care.
The predicted salary is between 26400 - 33600 £ per year.
The UK's largest vaping retailing business is hiring!
Location: VPZ Pontypridd
Role: Retail Sales Specialist
Fixed Term Maternity Cover Contract
Hours: 20 hours per week
Starting Rate: £12.71 p/h + Commission
This is a fantastic Pontypridd based opportunity for someone looking to work in an exciting, and rapidly growing industry. VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training.
Ideally, you will have retail sales experience in a customer facing environment;
Key Responsibilities will include:
- Provide excellent customer care & advice
- Retail sales
- Ensure stock levels are maintained accurately
- Increase customer retention by delivering consistently high levels of customer service
- Assist the manager and wider team in the day-to-day running of the store
This role requires a level of flexibility that includes regular additional hours and overtime in line with business and operational needs. As such, applicants must be legally permitted to work beyond a fixed 20 hours per week. Unfortunately, we are unable to progress applications where working-time restrictions would prevent fulfilment of the contractual and operational requirements of the role. All offers of employment are subject to satisfactory right-to-work checks in accordance with UK legislation.
We can provide you with great career progression opportunities, and industry leading training. You will also receive a 25-50% discount on products in store, and access to ever expanding staff incentives and bonuses.
Applicants must be 18 years old or above, any subsequent job offer is subject to pre-employment screening and right to work checks.
Retail Sales Specialist in Pontypridd employer: CCHG Ltd
VPZ is an exceptional employer, offering a dynamic work environment in the rapidly growing vaping industry. Located in Pontypridd, employees benefit from comprehensive training, generous discounts on products, and numerous opportunities for career advancement within the UK's largest vape retailer. With a strong focus on customer service and team collaboration, VPZ fosters a supportive culture that empowers staff to thrive and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Specialist in Pontypridd
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Sales Specialist in Pontypridd
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to CCHG Ltd:Don’t forget to personalise your application for CCHG Ltd! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at CCHG Ltd
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that CCHG Ltd offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at CCHG Ltd and contribute positively during your temporary stint.
