At a Glance
- Tasks: Connect residents with contractors and ensure smooth communication during repairs and maintenance.
- Company: Join a dedicated team at ccha, focused on improving resident experiences.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Be part of a supportive team committed to compliance and community well-being.
- Why this job: Make a real difference in residents' lives by providing compassionate support and effective solutions.
- Qualifications: Strong organisational skills and a passion for high-quality resident service.
The predicted salary is between 31500 - 38500 £ per year.
ccha is seeking a Resident Liaison and Repairs Lead for its Croydon-based Property Services team.
You will connect residents with contractors and internal colleagues, ensuring clear communication, timely updates and compassionate support throughout repairs, maintenance and improvements.
Focus areas include damp and mould, disrepair, and compliance with Awaab’s Law.
The role requires strong case management, organisation and a commitment to high-quality resident service.
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Resident Liaison & Repairs Lead (Hybrid) in London employer: Ccha
As a Welfare and Income Assistant, you will thrive in a supportive and compassionate work environment that prioritises employee well-being and professional development. Our team fosters a culture of collaboration and respect, ensuring that every member feels valued and empowered to make a meaningful impact in the community. Located in a vibrant area, we offer flexible working arrangements and opportunities for growth, making us an excellent employer for those seeking a rewarding career in welfare services.
