At a Glance
- Tasks: Be the vital link between residents and contractors, ensuring smooth repairs and maintenance.
- Company: Join Croydon Churches Housing Association, dedicated to supporting local communities.
- Benefits: Enjoy a hybrid role with flexible working, competitive pay, and a supportive team.
- Other info: Opportunity to grow in a meaningful role that impacts community wellbeing.
- Why this job: Make a real difference in residents' lives while tackling important housing issues.
- Qualifications: Experience in housing or customer service, with strong communication skills.
Croydon Churches Housing Association (ccha) seeks a Resident Liaison and Repairs Lead to be the key link between residents, contractors and internal teams, ensuring residents are kept informed, supported and satisfied through repairs, maintenance and improvement works.
You will manage sensitive cases including damp and mould and ensure compliance with Awaab’s Law, delivering a responsive repairs service while supporting vulnerable residents and improving resident experience.
Housing Liaison & Repairs Lead — Hybrid Role in Croydon employer: Ccha
As a Welfare and Income Assistant, you will thrive in a supportive and compassionate work environment that prioritises employee well-being and professional development. Our team fosters a culture of collaboration and respect, ensuring that every member feels valued and empowered to make a meaningful impact in the community. Located in a vibrant area, we offer flexible working arrangements and opportunities for growth, making us an excellent employer for those seeking a rewarding career in welfare services.
