Central Bookings Manager in Nottingham

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Responsibilities

• Lead and manage a team of Booking Coordinators, fostering a collaborative and high-performing culture.
• Oversee day-to-day scheduling and staffing operations to ensure timely and accurate placement of healthcare workers.
• Monitor team performance, set objectives, and ensure bookings targets and SLAs are achieved.
• Support demand forecasting and optimise staff allocation across all branches.
• Implement efficient workflows and digital tools to streamline the bookings process.
• Develop strategies to improve fill rates, reduce unfulfilled shifts, and maximise worker availability.
• Act as an escalation point for operational issues, ensuring swift resolution and continuous service improvement.
• Ensure compliance with internal policies, safeguarding guidelines, and regulatory standards.
• Provide regular performance reports to the Operations Director.
• Champion Hamilton Cross’s culture, values, and best practices within the central staffing function.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care