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- Tasks: Schedule care visits and manage rotas to ensure smooth operations.
- Company: Join CCH Group, a leader in health care with a supportive culture.
- Benefits: Career growth opportunities, recognition awards, and access to top experts.
- Other info: Dynamic environment with opportunities for leadership and professional development.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Care Coordinator role at CCH Group
Job Description:
- Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals.
- Deploy new Care Professionals to clients within two weeks of hire.
- Create and manage monthly rotas in advance to minimize agency use and provide clear communication.
- Ensure rota changes are communicated by Thursday of the prior week.
- Manage guaranteed hours contracts to prevent unnecessary top-up payments.
- Oversee annual leave requests to maintain service continuity.
Recruitment & Engagement
- Maintain close contact with Care Professionals through calls and regular meetings.
- Schedule refresher training to meet CQC and contractual requirements.
- Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth.
Reporting
- Escalate care delivery concerns to the Business Manager and Clinical Care Manager.
- Monitor ECM to track visit timings and durations, addressing any issues.
- Accurately code canceled hours and maintain digital records for invoicing compliance.
- Report Care Professional absences for absence management.
- Provide thorough handovers for the Out of Hours team.
- Ensure shift reconciliation for accurate payroll processing.
What We Offer
- Career Growth: Leadership opportunities with a trusted sector leader.
- Support: Access to top experts and innovative systems.
- Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.
Location
Colchester, England, United Kingdom
Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care Provider
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Care Coordinator employer: Cch Group
Contact Detail:
Cch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Care Coordinator roles and practice your responses. Highlight your experience with rota management and client care to show you're the perfect fit for the job.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to remind them why you're the best candidate for the role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that Care Coordinator position, plus it shows your commitment to joining our team. Let's get you started on this exciting journey!
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in rota management and client care, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves a lot of communication with Care Professionals and clients, it's essential to demonstrate your strong communication skills. Use clear and concise language in your application to reflect how you would communicate in the role.
Highlight Relevant Experience: If you've got experience in healthcare or managing schedules, make sure to emphasise that! We love seeing candidates who understand the importance of continuity in care and can manage rotas effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at CCH Group!
How to prepare for a job interview at Cch Group
✨Know Your Rota Management
Make sure you understand the ins and outs of rota management. Be ready to discuss how you would schedule care visits and manage changes effectively. Highlight any experience you have with creating rotas or managing schedules.
✨Showcase Your Communication Skills
As a Care Coordinator, clear communication is key. Prepare examples of how you've successfully communicated with team members or clients in the past. Think about times when you had to relay important information or handle conflicts.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you would handle unexpected issues, like last-minute absences or scheduling conflicts. Share specific examples from your previous roles where you successfully resolved similar challenges.
✨Familiarise Yourself with Compliance Standards
Understanding CQC and contractual requirements is crucial for this role. Brush up on these standards and be ready to discuss how you would ensure compliance in your day-to-day responsibilities.