We are looking for a friendly, enthusiastic and customer-focused Retail Assistant to work at our busy agricultural retail branch in Rhayader. This is an excellent opportunity for someone who enjoys working with customers, has a proactive approach to sales and takes pride in maintaining a well-presented retail environment. There will be the opportunity to gain Amtra qualifications if not already held.
This is a part-time post, Mon, Tues, Thurs & Friday from 8:15 a.m – 5:00 p.m plus every other Saturday from 8:15 a.m – 12:15 p.m.
As a key member of the branch team, you will play an important role in ensuring customers receive exceptional service while supporting the efficient day-to-day operation of the retail area.
Key Responsibilities
- Deliver outstanding customer service and ensure customers are served promptly and professionally.
- Assist customers with enquiries, product selection and problem resolution.
- Promote products, services and seasonal campaigns to maximise sales opportunities.
- Identify opportunities to upsell and cross-sell products.
- Maintain high standards of merchandising and ensure displays are attractive, organised and in line with company guidelines.
- Ensure stock is replenished, rotated and displayed appropriately.
- Monitor stock levels and report shortages or slow-moving items to management.
- Assist with stocktaking and inventory management activities.
- Process customer transactions accurately, including cash and card payments.
- Maintain a clean, tidy and welcoming retail environment.
- Support compliance with UFAS standards and company procedures.
- Contribute positively to the branch team and support colleagues where required.
We’re looking for someone who:
- Has excellent communication and customer service skills.
- Enjoys working as part of a team.
- Is proactive, organised and able to solve problems effectively.
- Has a positive attitude and a willingness to learn.
- Has, or is willing to study for, Amtra SQP qualifications
- Can identify sales opportunities and confidently recommend products to customers.
- Takes pride in maintaining high standards within the workplace.
Skills & Experience Required
- Good customer service and communication skills.
- Basic computer literacy.
- Ability to work effectively in a busy retail environment.
- Agricultural knowledge or experience within the agricultural industry and the ability to speak Welsh would be an advantage but are not essential.
In return we can offer
- A competitive salary
- Family-friendly hours
- 29 days’ holiday per year including bank holidays (increasing annually)
- Industry-leading personal welfare benefits.
- Contributory pension scheme
- Staff discount
- Staff bonus scheme
- A long-term and rewarding career in an expanding business.
If you are passionate about delivering excellent customer service and would like to be part of a growing agricultural retail business, we’d love to hear from you.
Closing date: Wed 11th November 2026.
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