Office manager in London

Location: CCD London, 40 - 46 Headfort Place, London, SW1X 7DH.

Highlights:

• New CCD London studio
• Office management focus with HR coordination support
• Bilingual English / Mandarin essential

About CCD:

CCD (Cheng Chung Design) is an award winning international interior design studio specializing in luxury hospitality projects. Our new London CBD studio will work on high end interiors projects across Europe in partnership with our established international teams.

About the role:

This role combines responsibility for the day to day operations of the London studio with coordination of core HR processes. You will sit at the center of communication between the London office and CCD’s international offices, helping information, requests and decisions move smoothly between locations. Because you will work closely with colleagues and clients in different regions, fluent English and Mandarin are essential.

Key responsibilities:

• Office management: Act as the main operations contact for the London studio, keeping the office running smoothly so the team can focus on project work. Handle day to day communication and practical arrangements between the London office and head office, including schedules, documents and follow up on agreed actions. Manage relationships with building management and external suppliers such as IT support, cleaners, couriers and other service providers. Look after office facilities, equipment and supplies, including ordering, stock control and basic troubleshooting. Arrange travel and accommodation for local staff and visiting colleagues, including flights, hotel bookings and related logistics. Coordinate meetings and studio events, including room set up, catering and support for visitors. Assist with finance and admin tasks, such as processing invoices and expenses in line with company procedures. Support workplace health and safety by helping keep records current and the studio safe, tidy and professional.
• HR coordination: Draft and post job advertisements, track responses and schedule interviews for the London office, in collaboration with head office. Organize onboarding and offboarding, including contracts and paperwork, inductions and accurate maintenance of employee records. Monitor attendance and leave for local staff and follow up on any discrepancies in line with company guidelines. Act as the first point of contact for everyday HR and policy questions, referring more complex issues to the appropriate person at head office or to external advisers.

About you:

• Key requirements: You must have strong office administration or office management experience and be fluent in written and spoken English and Mandarin; experience supporting HR processes (such as recruitment, onboarding or HR administration) is highly regarded, with UK experience preferred.
• You will also bring: Experience in office administration or office management, ideally within design, interiors, creative industries or professional services. Confidence taking ownership of how the office runs and a practical approach to keeping things moving. Experience supporting HR processes such as recruitment coordination, onboarding and HR administration, and willingness to work closely with a central HR or head office team will be an advantage. A well organized, methodical working style and the capacity to juggle competing tasks without losing detail. Solid Microsoft Office skills and the ability to pick up new systems quickly when needed. Relevant qualifications in business administration, human resources or a related field are welcomed but not essential; equivalent experience will also be considered.

If this sounds like the kind of role you are looking for, please apply with your CV.