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- Tasks: Connect with customers and offer insurance protection for their valuable household items.
- Company: Join a leading insurance provider recognised as a 'Great Place to Work'.
- Benefits: Competitive salary, bonus potential, remote work, and comprehensive training.
- Why this job: Make a real impact on customers' lives while working in a supportive team.
- Qualifications: At least one year of telesales experience and a customer-first mindset.
- Other info: Enjoy career growth opportunities and a vibrant remote work culture.
The predicted salary is between 24500 - 24500 £ per year.
Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they are looking for talented individuals to help them achieve their global ambitions.
If you are a driven individual passionate about connecting with people and achieving goals, they are seeking enthusiastic Customer Sales Advisors to join our award-winning team. This fast-paced, high-energy role demands resilience, adaptability, and an unwavering customer-first mindset, setting you apart as one of the best in the industry.
Key Information:- Salary: £24,500 per year
- Bonus Potential: Average additional earnings of £8,000 per annum
- Contract: Permanent, Full-Time
- Shift Pattern: Fixed weekly
- Location: Remote – Work from Home
- Training: 6 Weeks - paid
Your Role & Contribution: As an experienced Remote Outbound Customer Tele Sales Executive, you will be a vital part of their virtual contact centre. You will proactively connect with customers to safeguard their valuable household electrical items, offering comprehensive insurance protection. Your role involves clearly explaining features and benefits, expertly addressing questions, and ensuring every customer interaction results in the best possible outcome.
While this is a remote, work-from-home position, you will never feel isolated. You will be part of a close-knit, supportive team that values your efforts, celebrates your successes, and ensures your contributions are recognized. It is a challenging yet incredibly rewarding role, offering the chance to make a real impact on our customers' lives.
Who You Are:We are looking for experienced telesales professionals:
Essential Experience Required:- At least one full year of tele sales experience in a single role in the past 3 years.
- Self-Driven: Motivated by a target-based environment, with a strong focus on achieving optimal customer sales outcomes in line with FCA requirements.
- Empathetic & Active Listener: You excel at understanding customer needs to recommend suitable products and build lasting trust.
- Resilient & Adaptable: You remain calm and positive amidst rejection or regulatory changes, adjust your approach effectively, and continuously learn in a fast-paced environment.
- Curious & Growth-Oriented: Eager to learn about new products, compliance updates, and client perspectives to consistently deliver the right customer solutions.
- Clear Communicator: You explain products transparently, avoiding jargon or misleading language, upholding our regulatory standards.
- Independent: Ambitious, innovative, and capable of working autonomously in a home-based position.
Your Journey Starts Here: From day one, you will receive comprehensive, industry-leading training designed to ensure your success. Our robust program includes e-learning modules, facilitator-led sessions, realistic "Role Reality" scenarios, and practical call listening/taking exercises. We equip you with every tool and insight needed to excel in your role and consistently deliver outstanding customer outcomes.
The Benefits of Joining Our Team:- Competitive Starting Salary: £24,500
- 6 weeks of excellent training: Setting you up for success.
- Rewarding Bonus Structure: Average additional earnings of £8,000 per annum, tied to strong sales performance, excellent customer service, and call quality.
- Career Growth: Encouragement for personal and professional development through Internal Mobility programs, networking opportunities, and Leadership Development programs.
- Remote Working: Enjoy the flexibility and convenience of working from home.
- Comprehensive Perks: Access to a Health Cash Plan, instant discounts, a new credit-building tool, Salary Finance Loans, electric vehicle leasing options, and long-service awards.
Outbound Insurance Sales Advisor in York employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Insurance Sales Advisor in York
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your telesales experience and why you're excited about this role. Keep it engaging and tailored to what they’re looking for.
✨Tip Number 3
Show off your listening skills during interviews. Ask insightful questions about the role and the team. This not only demonstrates your curiosity but also helps you gauge if the company is the right fit for you.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Outbound Insurance Sales Advisor in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telesales experience and showcases your customer-first mindset. We want to see how you've connected with customers in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for sales and how you can contribute to our team. Be genuine and let your personality come through – we love that!
Showcase Your Skills: In your application, emphasise your resilience and adaptability. Share examples of how you've handled challenges in a fast-paced environment. We’re looking for those who thrive under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy and straightforward!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the insurance products you'll be selling. Familiarise yourself with their features and benefits so you can confidently explain them to potential customers. This will show your passion for the role and your commitment to providing excellent customer service.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. When asked questions, take a moment to fully understand before responding. This not only shows that you value communication but also reflects the empathetic approach needed in telesales, helping you connect better with customers.
✨Prepare for Rejection Scenarios
Telesales can be tough, and rejection is part of the game. Be ready to discuss how you've handled rejection in the past and what strategies you use to stay motivated. This will highlight your resilience and adaptability, which are key traits for success in this role.
✨Show Your Growth Mindset
Express your eagerness to learn and grow within the company. Talk about any recent training or courses you've taken related to sales or customer service. This will demonstrate your curiosity and commitment to personal development, aligning perfectly with the company's values.
