CCA Recruitment Group in Southampton is seeking a strategic Head of Contact Centre & CX to define the operating model, drive performance and shape customer journeys across channels. This high‑profile role leads a multi‑layer management team, owns service levels, productivity, quality and engagement, and partners with senior stakeholders on transformation programmes.
The package includes a competitive salary with a benefits programme and a performance bonus, reflecting the senior leadership
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Head of Contact Centre & CX Strategy in Southampton employer: CCA Recruitment Group
Join a dynamic and innovative company as a Business Development Executive in the construction sector, based in Bournemouth. With a hybrid working model, competitive salary, and uncapped commission potential, you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy a strong benefits package, including generous holiday allowances and access to 24/7 GP services, while building long-term partnerships and driving meaningful change in the industry.
