At a Glance
- Tasks: Lead HR initiatives and drive cultural change in a dynamic contact centre environment.
- Company: Join a fast-paced organisation undergoing transformation in South Tyneside.
- Benefits: Enjoy private medical insurance, gym membership, and early finishes every Friday.
- Other info: Great opportunities for personal growth and a vibrant social culture.
- Why this job: Be at the forefront of change and make a real impact on employee experience.
- Qualifications: Proven experience in handling complex employee relations and thriving under pressure.
The predicted salary is between 50000 - 50000 £ per year.
Location: South Tyneside (fully on site)
Salary: Up to £50,000 + bonus + benefits
Hours: Mon-Fri (no weekends or Bank Holidays)
I am looking to recruit a commercially sharp, resilient HR Business Partner to support a South Tyneside based client. Supporting their busiest business areas – outbound sales - during a pivotal period of transformation. This is an organisation that's "flying the plane while changing the engines" - and you'll be right at the heart of it, driving cultural change and owning complex ER at pace.
A generous, pure-play HRBP role - but it requires someone who can handle the volume of a contact centre environment without getting bogged down in the administration of it.
WHAT YOU'LL DO as HR Business Partner
- Lead on high-volume, complex Employee Relations day to day
- Revitalise employee experience - ensuring policies use the right language and incentives drive the right behaviours
- Support Organisational Development (OD) initiatives — helpful experience, but not essential
- Embed cultural change as brand ambassador for the HR Director's narrative
- Deliver against an ambitious 18-month transformation roadmap including:
- HR technology implementation
- Workplace experience and management coaching
- Reward and remuneration frameworks
WHO WE'RE LOOKING FOR for this HR Business Partner role
- This role demands someone who thrives under pressure and doesn't need a rule book to tell them what to do. You're resilient, fast-moving, and commercially switched on.
- You understand that pace and people aren't mutually exclusive - and you've got the ER track record to prove it.
- A proven ER heavyweight - high-volume, complex cases handled with confidence and composure
- Commercially minded and genuinely comfortable with ambiguity and change
- Experienced in fast-paced, high-energy environments where people and performance go hand in hand
- A contact centre mentality - you understand workforce dynamics and don't get bogged down in administration
- Able to balance hands-on, operational delivery with growing into a true strategic partner
- OD experience is a welcome bonus, but not a dealbreaker
Please note: This is a pure-play HRBP/ER role. There is no Talent Acquisition remit attached to this position.
BENEFITS for this HR Business Partner role
- Private Medical Insurance Fully funded via AXA Health, including 24/7 same-day virtual GP access
- Peddling Fridays Early finish every Friday for the entire office
- Employee Assistance Programme 24/7 confidential counselling and mental health support
- Pension Scheme 3% employer contribution
- Life Insurance Comprehensive death-in-service cover for all permanent staff
- Gym Membership Subsidised or fully funded membership to support your physical wellbeing
- Funded Qualifications Fully funded distance learning courses through partner educational bodies
- Cycle to Work Scheme Tax-efficient bike purchases via salary sacrifice
- Long Service Awards Salary increments and additional holiday based on your tenure
- Birthday Awards Special recognition and perks to celebrate your birthday
- Mindful Employer Structured mental health support as an NHS-accredited Mindful Employer
- Social Culture Modern breakout spaces, pool tables, and regular team social events
- Electric Vehicle Scheme Tusker salary sacrifice car scheme for EVs/ULEVs — coming soon
- Performance Bonuses Regular office incentives, vouchers, and tech prizes
Please follow the link to apply for this HR Business Partner role based in South Shield.
Human Resources Business Partner in South Shields employer: CCA Recruitment Group
Join a dynamic and forward-thinking organisation in South Tyneside as an HR Business Partner, where you'll play a crucial role in driving cultural change during a transformative period. With a strong focus on employee experience and a supportive work culture, the company offers generous benefits including private medical insurance, early finishes on Fridays, and opportunities for professional growth through fully funded qualifications. Embrace a fast-paced environment that values resilience and innovation, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Business Partner in South Shields
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR field. Attend industry events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that HR Business Partner role.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re going through a transformation. We want to show that we understand their challenges and can be the resilient partner they need during this pivotal time.
✨Tip Number 3
Showcase your ER experience! Be ready to discuss specific cases where you’ve handled complex employee relations with confidence. We need to demonstrate that we can thrive under pressure and manage high-volume situations without getting bogged down.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Human Resources Business Partner in South Shields
Some tips for your application 🫡
Show Your ER Expertise:Make sure to highlight your experience with complex Employee Relations cases in your application. We want to see how you've handled high-volume situations and what strategies you've used to keep things running smoothly.
Be Commercially Sharp:In your written application, demonstrate your understanding of the business side of HR. We’re looking for someone who can balance people needs with commercial goals, so share examples that showcase your commercial mindset.
Embrace Change:Since this role is all about transformation, don’t shy away from discussing your adaptability. Tell us about times when you’ve thrived in fast-paced environments and how you’ve managed change effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your ER Stuff
As a potential HR Business Partner, you need to be well-versed in handling complex Employee Relations cases. Brush up on your knowledge of relevant laws and best practices, and be ready to discuss specific examples from your past experiences where you've successfully navigated challenging situations.
✨Showcase Your Commercial Mindset
This role requires someone who is commercially sharp. Be prepared to discuss how you've contributed to business outcomes in previous roles. Think about times when your HR strategies directly impacted sales or employee performance, and be ready to share those stories.
✨Embrace Change and Ambiguity
The organisation is undergoing significant transformation, so demonstrate your ability to thrive in fast-paced, changing environments. Share examples of how you've adapted to change in the past and how you can help others navigate through it as well.
✨Cultural Change Champion
As a brand ambassador for the HR Director's narrative, it's crucial to show your understanding of cultural change. Prepare to discuss how you've previously revitalised employee experience and driven cultural initiatives, and be ready to suggest ideas on how you would approach this in the new role.
