Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the vital link between customers and our busy workshops, ensuring smooth operations.
- Company: Join a dynamic team in a fast-paced automotive environment across Glasgow.
- Benefits: Earn a competitive salary with uncapped commission and enjoy weekends off.
- Why this job: Experience variety daily while building relationships and enhancing customer satisfaction.
- Qualifications: Customer service experience is key; motor trade experience is a bonus.
- Other info: Access extensive training and clear career progression opportunities.
The predicted salary is between 26500 - 28500 £ per year.
Job Title: Service Advisor Location: Multiple sites across Glasgow (Bellshill and Govan) Hours: 42 hours per week, Monday to Friday only – no weekends Salary: £26,500 – £28,500 basic OTE £35,000 The Opportunity We\’re looking for confident, customer-focused Service Advisors to become the essential link between our customers and our busy workshops. This is more than just a desk job – it\’s fast-paced, people-driven, and full of variety. One moment you\’ll be reassuring a customer, the next you\’ll be coordinating with technicians or spotting opportunities to add value. If you thrive on challenge, enjoy building relationships, and want every day to feel different, this is the role for you. What We\’re Looking For Previous experience as a Service Advisor in the motor trade is highly desirable. Strong backgrounds in customer service (hospitality, call centres, retail, or service industries) will also be considered. Calm, organised, and able to manage multiple priorities effectively. Strong communicator who can handle difficult conversations with professionalism. Proactive, with the ability to upsell service plans and additional products.What You\’ll Get in Return Realistic OTE of £35,000, with uncapped commission on service plans. Monday to Friday only – enjoy your weekends off. Departmental bonus when team targets are achieved. Extensive training, including on-the-job, manufacturer-led, and specialist courses. Clear career progression into Workshop Control, Warranty, Supervisory, Aftersales, or Service Management. Access to Eastern Western\’s Accelerator Programme for long-term career development.Working Hours 42 hours per week Monday to Friday only (no weekends) Standard: 08:00 – 18:00 (some sites offer staggered starts at 07:00 / 08:00 / 09:00)The Challenge This is a high-volume, customer-facing role where no two days are the same. From booking in vehicles and updating customers to handling invoices, calls, and walk-ins, you\’ll be at the heart of a busy, fast-paced environment. It can be demanding, but for the right individual it\’s also highly rewarding and offers real scope for career growth. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail
Service Advisor employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll need to handle various customer interactions. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service, especially if you've worked in fast-paced environments like hospitality or retail. We want to see how you can connect with customers and handle their needs effectively!
Tailor Your CV: Don’t just send the same CV for every job! Tailor it to reflect the skills and experiences that match the Service Advisor role. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of the motor trade and customer service. Familiarise yourself with common service advisor tasks and challenges. This will help you demonstrate your understanding of the role and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to handle various customer interactions. Prepare examples of how you've effectively communicated in past roles, especially during difficult conversations. This will highlight your professionalism and ability to manage challenging situations.
✨Demonstrate Proactivity
Think of instances where you've gone above and beyond to assist customers or upsell products. Be ready to share these stories during your interview to showcase your proactive approach and ability to add value to the service experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and career progression opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
