CCA Recruitment Group is seeking an experienced Senior Complaints Handler to oversee a portfolio of customer complaints from receipt to resolution. You will investigate thoroughly, gather evidence, and deliver clear, professional responses while ensuring fair outcomes and compliance with timescales.
In this role you will liaise with internal teams and external stakeholders, identify trends, and report insights to drive service improvements.
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Senior Complaints Investigator: Drive Fair Outcomes employer: CCA Recruitment Group
Join a dynamic and innovative company as a Business Development Executive in the construction sector, based in Bournemouth. With a hybrid working model, competitive salary, and uncapped commission potential, you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy a strong benefits package, including generous holiday allowances and access to 24/7 GP services, while building long-term partnerships and driving meaningful change in the industry.
