CCA Recruitment Group is seeking a leader for their contact centre in Salisbury. In this role, you will drive performance while mentoring Team Leaders to ensure operational excellence and a top-tier customer experience.
Ideal candidates will possess strong leadership skills, experience in KPIs improvement, and a data-driven approach. We offer generous holiday allowances, a pension scheme, and professional development opportunities. If you're passionate about developing people and delivering exceptional service, we want to hear from you!
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