At a Glance
- Tasks: Lead and coach a dynamic sales team to boost performance and customer satisfaction.
- Company: Join a vibrant recruitment agency focused on growth and excellence.
- Benefits: Full-time hours, supportive environment, and opportunities for personal development.
- Why this job: Make a real difference by empowering others and driving team success.
- Qualifications: Experience in coaching or team leadership with a passion for development.
- Other info: Exciting role in a fast-paced contact centre in Bristol.
The predicted salary is between 28800 - 42000 £ per year.
A recruitment agency is seeking an experienced Sales Performance Team Leader to enhance team performance within a contact centre in Bristol. This role involves coaching team members, utilizing performance data to drive improvement, and maintaining records for customer excellence.
The ideal candidate should be self-motivated with experience in coaching or team leadership, as well as a passion for developing others. This full-time position offers 35 hours a week in the office.
Sales Performance Team Leader — Coaching & Growth (Bristol) employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Performance Team Leader — Coaching & Growth (Bristol)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to coaching and team leadership. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!
✨Tip Number 3
Showcase your passion for developing others during interviews. Share specific examples of how you've successfully coached team members in the past, and how you plan to enhance performance in this new role.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always here to support you throughout the process.
We think you need these skills to ace Sales Performance Team Leader — Coaching & Growth (Bristol)
Some tips for your application 🫡
Show Your Coaching Skills: Make sure to highlight your experience in coaching and developing team members. We want to see how you've helped others grow, so share specific examples that showcase your leadership style.
Use Performance Data: Since this role involves utilising performance data, don’t shy away from mentioning any tools or methods you’ve used to drive improvement. We love numbers, so if you can quantify your achievements, even better!
Tailor Your Application: Take a moment to tailor your application to the job description. We’re looking for someone who understands our needs, so make it clear how your skills and experiences align with what we’re after.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to sales. Be ready to discuss how you've used data to drive team performance in the past. This shows you understand the importance of analytics in coaching and can bring that expertise to the role.
✨Showcase Your Coaching Style
Prepare examples of how you've successfully coached team members in previous roles. Think about specific situations where your guidance led to measurable improvements. This will demonstrate your ability to develop others and enhance team performance.
✨Understand Customer Excellence
Familiarise yourself with what customer excellence means in a contact centre context. Be prepared to discuss strategies you've implemented to maintain high standards of customer service and how you plan to instil this in your team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current challenges the team faces or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.