At a Glance
- Tasks: Engage with customers through inbound sales calls and provide tailored solutions.
- Company: Join a growing company in Camden, London, with a focus on rewarding employees.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for career progression.
- Why this job: Perfect for those who love customer interaction and want to make an impact while earning rewards.
- Qualifications: Retail sales or telesales experience preferred; strong communication and organisational skills required.
- Other info: Immediate interviews available; apply online to kickstart your career!
The predicted salary is between 24000 - 34000 £ per year.
Role: Call Centre Inbound Sales Advisor
Location: Camden, London
Salary: £29,000 + competitive bonus scheme + benefits
Operational Hours: Mon-Friday 8am-8pm with some weekend working on a rotational shift pattern 9-6pm - working 40 hours per week
Are you looking for a company that rewards you? A growing company that has a clear progression path? Do you enjoy talking to customers and providing advice and being rewarded for your efforts with a competitive bonus scheme?
The role of the Call Centre Inbound Sales Advisor includes:
- Handle inbound and outbound sales calls. There is no cold calling!
- Build rapport with new and existing customers.
- Provide prospects with the right solution for their need at one of our storage locations in London and surrounding counties.
- Create urgency whilst providing customers a 5 Star service.
- Work closely with the team to achieve KPIs and targets, both individual and team.
- Be open and driven by consistent feedback for self-development and performance.
- Work within a structured scripted framework, but with the ability to add your own flair!
- Support the smooth operation of our stores.
- Demonstrate a keen attention to detail.
- Work effectively as part of a team.
Personal Attributes:
- You ideally will have retail sales or solution telesales work experience within a contact centre environment.
- You enjoy advising and convincing customers.
- You can work alone and as part of a team.
- You are reliable, honest, and committed.
- You are interested in further training and promotion opportunities.
- Microsoft Office experience.
- Strong customer service skills.
- Ability to track and follow up on leads.
- High levels of energy.
- Ability to meet personal goals and KPIs.
- Strong organisational aptitude and proven time management skills.
- Highly motivated, pro-active, and enthusiastic.
- Highly effective communicator.
Experience:
- Contact centre experience with a proven track record of sales.
- Excellent communication and interpersonal skills.
Please apply online for an immediate interview!
Sales Advisor in North West London employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in North West London
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding what we offer will help you tailor your conversations during the interview, showing that you're genuinely interested in the role and can provide informed solutions to customers.
✨Tip Number 2
Practice your communication skills. Since the role involves handling inbound sales calls, being able to articulate your thoughts clearly and confidently is crucial. Consider role-playing scenarios with a friend to enhance your ability to build rapport with customers.
✨Tip Number 3
Prepare examples of how you've met KPIs or targets in previous roles. We value candidates who can demonstrate their ability to achieve goals, so having specific instances ready will help you stand out during the interview.
✨Tip Number 4
Show enthusiasm for personal development. We appreciate candidates who are eager to learn and grow within the company. Be ready to discuss any training or development opportunities you're interested in, as this aligns with our commitment to progression.
We think you need these skills to ace Sales Advisor in North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales or telesales, especially within a contact centre environment. Emphasise your customer service skills and any achievements related to meeting KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your ability to build rapport with customers and provide solutions, as well as your motivation for working in a team-oriented environment.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as strong communication, organisational aptitude, and the ability to work under pressure. Use specific examples to demonstrate these skills.
Follow Application Instructions: Ensure you submit your application through the StudySmarter website, following all instructions carefully. Double-check that all required documents are included and that your information is accurate before hitting 'submit'.
How to prepare for a job interview at CCA Recruitment Group
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Sales Skills
Since the role is focused on sales, be prepared to discuss your previous experience in retail or telesales. Highlight specific examples where you successfully met targets or built rapport with customers, as this will demonstrate your capability for the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant and thoughtful responses. Remember, communication is key in a sales role!
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or performance metrics. This shows your enthusiasm and helps you assess if the company is the right fit for you.