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For Companies At a Glance
- Tasks: Help customers with Sky products and promote Sky Protect in a fun, energetic environment.
- Company: Join a leading brand known for its excellent customer service and support.
- Benefits: Enjoy a competitive salary, 33 days leave, health plans, and exciting incentives.
- Why this job: Work from home, enjoy a 4-day week, and make a real impact on customer satisfaction.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Great career progression opportunities and a vibrant team culture.
The predicted salary is between 19800 - 24900 £ per year.
Salary: £22,865 per year plus average additional earnings of £5,040 per annum (Pro Rata)
Contract: Permanent, full time (35 hours)
Shift Pattern: 4-day week (Sun-Weds)
Location: REMOTE – working from home (Hybrid options available)
Are you a natural-born salesperson and have targeted sales experience?
Do you always put your customers first?
Want to work for a great company with amazing benefits?
If it\’s a YES, YES, and YES you should join us as a Customer Sales Advisor.
START DATE: 10 November (Sun-Weds)
This vacancy is in one of our Sky Inbound sales teams, meaning that you\’ll be the first point of contact for customers who call in for help with their Sky equipment.
You will represent and promote this well-known household brand, making our customers aware of the Sky Protect product they can purchase, for added peace of mind.
You will be taking inbound calls from SKY\’s warm customer base, who will benefit from your expert guidance to purchase Sky Protect products that best suit their needs.
The Sky Inbound department is a lively, energetic, fun sales driven environment, focused on delivering great sales performance through excellent customer service. In Sky Inbound you can expect plenty of support through coaching and personal development, along with engaging sales focused incentives & initiatives.
Enjoy a better work-life balance with our 4-day working week!
We\’ll take care of providing the equipment you need before you start, but you must have broadband access if working from home.
Alternatively, if you live within a commutable distance from our Nottingham office you can work on a hybrid basis. We\’ve just opened a brand new office right next to the train station. You\’ll enjoy a state of the art working environment where you can collaborate with colleagues and receive hands on support.
About You
You will have proven experience in a home-based position or a similar role where you have worked autonomously. Previous targeted sales or customer service experience is a must. A skilled and driven customer service and sales professional. You\’ll thrive on beating and exceeding sales targets and have strong sales skills – but you\’ll always make sure that the customer\’s interests come first. You understand the customer\’s perspective and have a natural ability to build a strong rapport and demonstrate empathy when needed through your excellent communication skills. You\’ll be a confident multi-tasker who can hit multiple targets whilst being resilient and show a great team spirit!
Salary
A highly competitive £24,500 basic salary. Average Bonus Earnings of £5,040 per annum, earned through a combination of strong sales performance, excellent customer service and call quality. For all our Agents, we ensure the salary and bonus opportunity are balanced and for our highest performing Agents there is an opportunity to earn higher rates of salary and additional bonus based on performance.
Training Schedule
8-530pm Weds & Thurs / 8-6pm Fri & Sat (27 October)
8-530pm Sun & Mon / 8-6pm Tues & Weds (10 November)
Our Benefits
- Comprehensive training with clearly defined career progression opportunities
- Regular incentives with amazing prizes to be won
- Annual leave – 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Pension scheme – matched employer contributions up to 5% of basic salary
- Life assurance – employer funded cover of 4x basic salary
- Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services
- Salary Finance – access to savings and borrowing through payroll
- Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles
- Travel Loans – interest free loans to help spread the cost of annual travel tickets
- Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
- Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes
- OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help.
- Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
- Employee discounts – access to discounted Sky TV and mobile packages, together with a range of discounts for 100s of online and high street retailers
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Sales Advisor - 4 Days A Week employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 4 Days A Week
✨Tip Number 1
Get to know the company inside out! Research Sky's values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or family member to get comfortable with selling Sky Protect products. The more confident you are, the better you'll connect with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team at Sky.
We think you need these skills to ace Sales Advisor - 4 Days A Week
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your targeted sales experience in your application. We want to see how you've excelled in previous roles and how you can bring that energy to our Sky Inbound team!
Customer First, Always: Emphasise your customer service skills and how you prioritise the customer's needs. We love candidates who can demonstrate empathy and build rapport, so share examples of how you've done this in the past.
Be Yourself: Let your personality shine through in your written application! We’re looking for someone who fits into our lively and fun environment, so don’t be afraid to show us who you are.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Product
Before the interview, make sure you understand the Sky Protect product inside and out. Familiarise yourself with its features and benefits so you can confidently discuss how it meets customer needs during your interview.
✨Showcase Your Sales Skills
Prepare to share specific examples of your past sales experiences. Highlight times when you exceeded targets or turned a challenging situation into a sale. This will demonstrate your ability to thrive in a sales-driven environment.
✨Emphasise Customer-Centricity
Since this role is all about putting customers first, be ready to discuss how you've prioritised customer satisfaction in previous roles. Share stories that showcase your empathy and communication skills, as these are key to building rapport.
✨Practice Remote Work Scenarios
As this position is remote, think about how you manage your time and stay motivated while working from home. Be prepared to discuss your strategies for maintaining productivity and how you handle challenges in a home-based setting.