CCA Recruitment Group is seeking an experienced Contact Centre Manager for a permanent role in the West Midlands. The role oversees a large contact centre and focuses on delivering excellent customer journeys while managing performance and cost control.
You will coach Team Leaders, drive KPI performance, and shape the culture to put the customer first. The ideal candidate has history of working with vulnerable customers and strong stakeholder engagement.
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Contact Centre Manager: Lead & Develop High-Impact CX in Rushall employer: CCA Recruitment Group
Join a dynamic and innovative company as a Business Development Executive in the construction sector, based in Bournemouth. With a hybrid working model, competitive salary, and uncapped commission potential, you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy a strong benefits package, including generous holiday allowances and access to 24/7 GP services, while building long-term partnerships and driving meaningful change in the industry.
