Outbound Sales Advisor (Home Based) in Birmingham

Outbound Sales Advisor (Home Based) in Birmingham

Birmingham Full-Time 24500 - 31600 € / year (est.) No home office possible
CCA Recruitment Group

At a Glance

  • Tasks: Make outbound calls to guide customers in protecting their electrical items with tailored insurance.
  • Company: Join a supportive, high-performing team in a remote contact centre.
  • Benefits: Earn £24,500 plus average additional earnings of £7,200 per year.
  • Other info: Great opportunities for career progression in sales and customer service.
  • Why this job: Make a real impact on customers' lives while achieving sales targets.
  • Qualifications: Proven telesales success and excellent communication skills required.

The predicted salary is between 24500 - 31600 € per year.

Contract: Permanent, full time Location: Remote - work from home Start dates: Varied Salary: £24,500 per year plus average additional earnings of £7,200 per annum The role We\'re looking for motivated Customer Sales Advisors to join our virtual contact centre. This is a fast-paced, target-driven outbound sales role where you\'ll guide customers to protect their household electrical items with tailored insurance solutions, delivering the best customer outcomes in line with FCA requirements. What you\'ll do Make outbound calls to customers to explain product features, benefits and cover options. Recommend suitable protection plans and answer customer questions clearly and transparently. Achieve sales targets while maintaining high standards of compliance and customer care.About you You must have a proven track record of telesales success. Motivated by sales targets and focused on achieving the right customer outcomes. Empathetic with excellent listening skills to identify customer needs and build trust. Resilient and adaptable in a high‑pressure, evolving environment. Clear communicator who explains products without jargon. Why join us Supportive, high-performing team and opportunities for career progression in sales and customer service. Rewarding role with real impact on customers\' lives.If you\'re a driven sales professional who puts customers first, apply now. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Outbound Sales Advisor (Home Based) in Birmingham employer: CCA Recruitment Group

Join a dynamic and supportive team as an Outbound Sales Advisor, where your contributions directly impact customers' lives. Enjoy the flexibility of working from home while benefiting from a competitive salary and additional earnings potential, alongside ample opportunities for career progression in a fast-paced, target-driven environment. Our culture prioritises empathy, resilience, and clear communication, ensuring you thrive in delivering tailored insurance solutions that meet customer needs.

CCA Recruitment Group

Contact Detail:

CCA Recruitment Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Outbound Sales Advisor (Home Based) in Birmingham

Tip Number 1

Get to know the company inside out! Research their products and values so you can chat confidently about how you can help customers. This will show you're genuinely interested and ready to make an impact.

Tip Number 2

Practice your pitch! Role-play with a friend or in front of the mirror. The more comfortable you are explaining product features and benefits, the better you'll connect with customers during those calls.

Tip Number 3

Stay positive and resilient! Sales can be tough, but keeping a can-do attitude will help you bounce back from rejections and keep pushing towards those targets. Remember, every 'no' gets you closer to a 'yes'!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Outbound Sales Advisor (Home Based) in Birmingham

Telesales
Sales Target Achievement
Customer Needs Identification
Empathy
Listening Skills
Clear Communication
Product Knowledge

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your telesales experience and any achievements in sales. We want to see how you've smashed targets in the past, so don’t hold back on those numbers!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this outbound sales role. Show us your passion for helping customers and how you can deliver the best outcomes.

Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at CCA Recruitment Group

Know Your Products Inside Out

Before the interview, make sure you understand the insurance products you'll be discussing. Familiarise yourself with their features, benefits, and how they meet customer needs. This will help you answer questions confidently and demonstrate your expertise.

Showcase Your Sales Success

Prepare to discuss your previous telesales achievements. Use specific examples that highlight your ability to meet targets and deliver excellent customer service. This will show the interviewer that you have a proven track record and are motivated by sales.

Practice Active Listening

During the interview, practice active listening. This means really paying attention to the questions asked and responding thoughtfully. It’s crucial for an outbound sales role where understanding customer needs is key to recommending the right solutions.

Be Ready for Role-Play Scenarios

Expect some role-play scenarios during the interview. Prepare by practising how you would handle common customer objections or questions. This will not only showcase your communication skills but also your ability to think on your feet in a high-pressure environment.