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- Tasks: Connect with customers to offer insurance protection for their valuable household items.
- Company: Join a leading insurance provider recognised as a 'Great Place to Work'.
- Benefits: Earn £24,500 plus bonuses, enjoy remote work, and access comprehensive perks.
- Why this job: Make a real impact on customers' lives while working in a supportive team.
- Qualifications: One year of telesales experience and a customer-first mindset required.
- Other info: Receive extensive training and opportunities for career growth.
The predicted salary is between 24500 - 24500 £ per year.
Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they are looking for talented individuals to help them achieve their global ambitions.
If you are a driven individual passionate about connecting with people and achieving goals, they are seeking enthusiastic Customer Sales Advisors to join our award-winning team. This fast-paced, high-energy role demands resilience, adaptability, and an unwavering customer-first mindset, setting you apart as one of the best in the industry.
Key Information:- Salary: £24,500 per year
- Bonus Potential: Average additional earnings of £8,000 per annum
- Contract: Permanent, Full-Time
- Shift Pattern: Fixed weekly
- Location: Remote – Work from Home
- Training: 6 Weeks - paid
Your Role & Contribution: As an experienced Remote Outbound Customer Tele Sales Executive, you will be a vital part of their virtual contact centre. You will proactively connect with customers to safeguard their valuable household electrical items, offering comprehensive insurance protection. Your role involves clearly explaining features and benefits, expertly addressing questions, and ensuring every customer interaction results in the best possible outcome.
While this is a remote, work-from-home position, you will never feel isolated. You will be part of a close-knit, supportive team that values your efforts, celebrates your successes, and ensures your contributions are recognized. It is a challenging yet incredibly rewarding role, offering the chance to make a real impact on our customers' lives.
Who You Are:We are looking for experienced telesales professionals:
Essential Experience Required:- At least one full year of tele sales experience in a single role in the past 3 years.
- Self-Driven: Motivated by a target-based environment, with a strong focus on achieving optimal customer sales outcomes in line with FCA requirements.
- Empathetic & Active Listener: You excel at understanding customer needs to recommend suitable products and build lasting trust.
- Resilient & Adaptable: You remain calm and positive amidst rejection or regulatory changes, adjust your approach effectively, and continuously learn in a fast-paced environment.
- Curious & Growth-Oriented: Eager to learn about new products, compliance updates, and client perspectives to consistently deliver the right customer solutions.
- Clear Communicator: You explain products transparently, avoiding jargon or misleading language, upholding our regulatory standards.
- Independent: Ambitious, innovative, and capable of working autonomously in a home-based position.
Your Journey Starts Here: From day one, you will receive comprehensive, industry-leading training designed to ensure your success. Our robust program includes e-learning modules, facilitator-led sessions, realistic "Role Reality" scenarios, and practical call listening/taking exercises. We equip you with every tool and insight needed to excel in your role and consistently deliver outstanding customer outcomes.
The Benefits of Joining Our Team:- Competitive Starting Salary: £24,500
- 6 weeks of excellent training: Setting you up for success.
- Rewarding Bonus Structure: Average additional earnings of £8,000 per annum, tied to strong sales performance, excellent customer service, and call quality.
- Career Growth: Encouragement for personal and professional development through Internal Mobility programs, networking opportunities, and Leadership Development programs.
- Remote Working: Enjoy the flexibility and convenience of working from home.
- Comprehensive Perks: Access to a Health Cash Plan, instant discounts, a new credit-building tool, Salary Finance Loans, electric vehicle leasing options, and long-service awards.
Outbound Insurance Sales Advisor in Norwich employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Insurance Sales Advisor in Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in telesales and your passion for helping customers. Keep it engaging and authentic to make a lasting impression.
✨Tip Number 3
Be ready for role-play scenarios during interviews. They might ask you to demonstrate how you'd handle a customer call. Stay calm, listen actively, and showcase your problem-solving skills to shine in these situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Outbound Insurance Sales Advisor in Norwich
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your telesales experience in your application. We want to see how you've connected with customers and achieved sales goals in the past. Use specific examples to demonstrate your success!
Be Personable and Engaging: Since this role is all about connecting with people, let your personality shine through in your written application. We love candidates who can communicate clearly and build rapport, so don’t be afraid to show us your friendly side!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention how your skills align with our customer-first mindset and your adaptability in a fast-paced environment. It shows us you’re genuinely interested in joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the insurance products you'll be selling. Familiarise yourself with their features and benefits so you can confidently explain them to potential customers. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous telesales experience in detail. Think of specific examples where you met or exceeded targets, handled objections, or turned a 'no' into a 'yes'. This will demonstrate your resilience and adaptability, which are key traits for this role.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This shows that you value communication and understand the importance of listening to customer needs, which is crucial for a sales advisor.
✨Emphasise Your Team Spirit
Even though this is a remote position, highlight your ability to work well within a team. Share examples of how you've collaborated with colleagues in the past, as this role involves being part of a supportive team that celebrates successes together.
