CCA Recruitment Group is seeking a Call Centre Team Leader to oversee a frontline team in the UK, delivering exceptional customer service while driving performance and meeting SLA/KPI targets.
You will coach, mentor and develop colleagues, manage weekly plans, review performance, and report to Senior Management. Strong telephony knowledge and MS Office skills are essential; excellent communication and leadership are required.
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Contact Center Team Lead - Coaching & Performance Catalyst in London employer: CCA Recruitment Group
Join a dynamic and innovative company as a Business Development Executive in the construction sector, based in Bournemouth. With a hybrid working model, competitive salary, and uncapped commission potential, you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy a strong benefits package, including generous holiday allowances and access to 24/7 GP services, while building long-term partnerships and driving meaningful change in the industry.
