At a Glance
- Tasks: Connect with customers and offer insurance protection for their valuable household items.
- Company: Join a leading insurance provider recognised as a 'Great Place to Work'.
- Benefits: Earn £24,500 plus bonuses, enjoy remote work, and access comprehensive perks.
- Why this job: Make a real impact on customers' lives while working in a supportive team.
- Qualifications: One year of telesales experience and a passion for customer connection.
- Other info: Receive extensive training and enjoy opportunities for career growth.
The predicted salary is between 24500 - 24500 £ per year.
Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they are looking for talented individuals to help them achieve their global ambitions.
If you are a driven individual passionate about connecting with people and achieving goals, they are seeking enthusiastic Customer Sales Advisors to join our award-winning team. This fast-paced, high-energy role demands resilience, adaptability, and an unwavering customer-first mindset, setting you apart as one of the best in the industry.
Key Information:- Salary: £24,500 per year
- Bonus Potential: Average additional earnings of £8,000 per annum
- Contract: Permanent, Full-Time
- Shift Pattern: Fixed weekly
- Location: Remote – Work from Home
- Training: 6 Weeks - paid
Your Role & Contribution: As an experienced Remote Outbound Customer Tele Sales Executive, you will be a vital part of their virtual contact centre. You will proactively connect with customers to safeguard their valuable household electrical items, offering comprehensive insurance protection. Your role involves clearly explaining features and benefits, expertly addressing questions, and ensuring every customer interaction results in the best possible outcome.
While this is a remote, work-from-home position, you will never feel isolated. You will be part of a close-knit, supportive team that values your efforts, celebrates your successes, and ensures your contributions are recognized. It is a challenging yet incredibly rewarding role, offering the chance to make a real impact on our customers' lives.
Who You Are:We are looking for experienced telesales professionals:
Essential Experience Required:- At least one full year of tele sales experience in a single role in the past 3 years.
- Self-Driven: Motivated by a target-based environment, with a strong focus on achieving optimal customer sales outcomes in line with FCA requirements.
- Empathetic & Active Listener: You excel at understanding customer needs to recommend suitable products and build lasting trust.
- Resilient & Adaptable: You remain calm and positive amidst rejection or regulatory changes, adjust your approach effectively, and continuously learn in a fast-paced environment.
- Curious & Growth-Oriented: Eager to learn about new products, compliance updates, and client perspectives to consistently deliver the right customer solutions.
- Clear Communicator: You explain products transparently, avoiding jargon or misleading language, upholding our regulatory standards.
- Independent: Ambitious, innovative, and capable of working autonomously in a home-based position.
Your Journey Starts Here: From day one, you will receive comprehensive, industry-leading training designed to ensure your success. Our robust program includes e-learning modules, facilitator-led sessions, realistic "Role Reality" scenarios, and practical call listening/taking exercises. We equip you with every tool and insight needed to excel in your role and consistently deliver outstanding customer outcomes.
The Benefits of Joining Our Team:- Competitive Starting Salary: £24,500
- 6 weeks of excellent training: Setting you up for success.
- Rewarding Bonus Structure: Average additional earnings of £8,000 per annum, tied to strong sales performance, excellent customer service, and call quality.
- Career Growth: Encouragement for personal and professional development through Internal Mobility programs, networking opportunities, and Leadership Development programs.
- Remote Working: Enjoy the flexibility and convenience of working from home.
- Comprehensive Perks: Access to a Health Cash Plan, instant discounts, a new credit-building tool, Salary Finance Loans, electric vehicle leasing options, and long-service awards.
Outbound Insurance Sales Advisor in Liverpool employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Insurance Sales Advisor in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your telesales experience and why you're excited about this role. Keep it engaging and tailored to what they’re looking for.
✨Tip Number 3
Show off your listening skills during interviews. Ask insightful questions about the role and the team. This not only demonstrates your curiosity but also helps you gauge if the company is the right fit for you.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Outbound Insurance Sales Advisor in Liverpool
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your telesales experience in your application. We want to see how you've connected with customers and achieved sales goals in the past. Use specific examples to demonstrate your success!
Be Personable and Engaging: Since this role is all about connecting with people, let your personality shine through in your written application. We love candidates who can convey empathy and enthusiasm, so don’t be afraid to show us who you are!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention the key skills and experiences that align with what we’re looking for, like resilience and adaptability. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the insurance products you'll be selling. Familiarise yourself with their features and benefits so you can confidently explain them to potential customers. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous telesales experience in detail. Think of specific examples where you successfully closed deals or overcame objections. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your sales prowess in action.
✨Demonstrate Empathy and Listening Skills
As a Customer Sales Advisor, understanding customer needs is crucial. During the interview, highlight instances where you've actively listened to customers and tailored your approach accordingly. This will showcase your ability to build trust and rapport, which is essential in sales.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview, as it's common in sales positions. Practice handling objections and closing techniques beforehand. This will help you feel more comfortable and confident when demonstrating your skills, showing that you're ready for the fast-paced environment of outbound sales.