At a Glance
- Tasks: Help residents find their dream homes and manage leasing enquiries.
- Company: Innovative property business creating high-quality rental communities.
- Benefits: Competitive salary, flexible working hours, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a growing team and make a real difference in people's lives.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 30000 £ per year.
Location: Stockport
Salary: 30,000 per annum
Hours: 37.5 hours per week
Working Pattern: Working 5 days out of 7 on a rota basis. Shifts are Monday to Friday between 8am - 8pm, and weekends 9:00am-5:00pm.
About the Role
Our client is an innovative residential property business creating high-quality rental communities across both single-family homes and apartment developments. They are looking for a customer-focused Leasing Consultant to join their growing team and play a key role in helping residents find their ideal home.
Key Responsibilities
- Manage inbound enquiries and proactively engage with prospective residents via phone, email, WhatsApp and other communication channels.
- Guide customers through the entire leasing journey, from initial enquiry to move-in.
- Maintain property listings across multiple platforms, ensuring information is accurate, up to date and well presented.
- Manage leads and applications through the CRM system, ensuring timely follow-up and excellent customer service.
- Progress applications, referencing and Right to Rent checks while keeping applicants informed throughout the process.
- Work closely with viewing agents and internal teams to maximise occupancy and deliver a seamless customer experience.
- Gather customer feedback and provide insights to support business improvements.
- Work towards individual and team leasing targets and KPIs.
- Ensure all activities are completed in line with company policies and procedures.
Leasing Consultant employer: CCA Recruitment Group
Join a forward-thinking residential property business in Stockport, where your role as a Leasing Consultant will not only allow you to help residents find their perfect home but also offer you a vibrant work culture that prioritises customer satisfaction and teamwork. With competitive salary packages, opportunities for professional growth, and a supportive environment that values your contributions, this is an excellent place to build a rewarding career in the property sector.
