At a Glance
- Tasks: Manage customer relationships and help them achieve their goals through regular engagement.
- Company: Dynamic company focused on customer success and growth.
- Benefits: Competitive salary, commission structure, hybrid work model, and career development opportunities.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping customers succeed and driving business growth.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 30000 - 30000 £ per year.
Customer Success Manager Bournemouth | Hybrid (3 Days Office / 2 Days Home) 30,000+ Commission | Realistic OTE 52,000 Monday to Friday, 09:00 - 17:30 Are you a commercially minded customer-facing professional who thrives in a fast-paced, target-driven environment? Do you enjoy building relationships, helping customers achieve results, and identifying opportunities for growth? You ll manage a portfolio of existing customers and so this is a high-activity role where success comes from building strong customer relationships through regular phone and video engagement. You ll help customers maximise value from the platform while driving retention, identifying commercial opportunities, and contributing to overall business growth. The Role as a Customer Success Manager As a Customer Success Manager, you ll take ownership of a portfolio of over 200 subscribers, working closely with both users and decision-makers to ensure they achieve their goals. You ll be responsible for delivering a high volume of quality customer interactions, helping clients embed the systems into their daily workflows and get the most from their subscription. Alongside customer success activities, you ll play an important commercial role by supporting contract renewals and identifying upsell and cross-sell opportunities, with strong performance rewarded through our commission scheme. Key Responsibilities of a Customer ...
Customer Success Manager employer: CCA Recruitment Group
Join a dynamic and innovative company as a Business Development Executive in the construction sector, based in Bournemouth. With a hybrid working model, competitive salary, and uncapped commission potential, you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy a strong benefits package, including generous holiday allowances and access to 24/7 GP services, while building long-term partnerships and driving meaningful change in the industry.
We think you need these skills to ace Customer Success Manager
Customer Relationship Management
Communication Skills
Commercial Acumen
Target-Driven Mindset
Problem-Solving Skills
Engagement Skills
Retention Strategies
