CCA Recruitment Group in Belfast is seeking a Customer Service Team Leader to oversee a busy customer service team and drive outstanding experiences. You will inspire, coach and develop advisors to achieve service, quality and productivity goals.
You will lead coaching sessions, monitor KPIs, handle escalations and support recruitment, onboarding and induction of new team members while working closely with management to meet operational objectives.
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Customer Service Team Lead - Coach, Elevate Performance employer: CCA Recruitment Group
Join a dynamic and innovative company as a Business Development Executive in the construction sector, based in Bournemouth. With a hybrid working model, competitive salary, and uncapped commission potential, you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy a strong benefits package, including generous holiday allowances and access to 24/7 GP services, while building long-term partnerships and driving meaningful change in the industry.
