At a Glance
- Tasks: Connect with customers and offer insurance protection for their valuable household items.
- Company: Join a leading insurance provider recognised as a 'Great Place to Work'.
- Benefits: Earn £24,500 plus bonuses, enjoy remote work, and access comprehensive perks.
- Other info: Receive industry-leading training and opportunities for career growth.
- Why this job: Make a real impact on customers' lives while working in a supportive team.
- Qualifications: One year of telesales experience and a passion for customer connection.
The predicted salary is between 24500 - 24500 £ per year.
Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they are looking for talented individuals to help them achieve their global ambitions.
If you are a driven individual passionate about connecting with people and achieving goals, they are seeking enthusiastic Customer Sales Advisors to join our award-winning team. This fast-paced, high-energy role demands resilience, adaptability, and an unwavering customer-first mindset, setting you apart as one of the best in the industry.
Key Information:- Salary: £24,500 per year
- Bonus Potential: Average additional earnings of £8,000 per annum
- Contract: Permanent, Full-Time
- Shift Pattern: Fixed weekly
- Location: Remote – Work from Home
- Training: 6 Weeks - paid
Your Role & Contribution: As an experienced Remote Outbound Customer Tele Sales Executive, you will be a vital part of their virtual contact centre. You will proactively connect with customers to safeguard their valuable household electrical items, offering comprehensive insurance protection. Your role involves clearly explaining features and benefits, expertly addressing questions, and ensuring every customer interaction results in the best possible outcome.
While this is a remote, work-from-home position, you will never feel isolated. You will be part of a close-knit, supportive team that values your efforts, celebrates your successes, and ensures your contributions are recognized. It is a challenging yet incredibly rewarding role, offering the chance to make a real impact on our customers' lives.
Who You Are:We are looking for experienced telesales professionals:
Essential Experience Required:- At least one full year of tele sales experience in a single role in the past 3 years.
- Self-Driven: Motivated by a target-based environment, with a strong focus on achieving optimal customer sales outcomes in line with FCA requirements.
- Empathetic & Active Listener: You excel at understanding customer needs to recommend suitable products and build lasting trust.
- Resilient & Adaptable: You remain calm and positive amidst rejection or regulatory changes, adjust your approach effectively, and continuously learn in a fast-paced environment.
- Curious & Growth-Oriented: Eager to learn about new products, compliance updates, and client perspectives to consistently deliver the right customer solutions.
- Clear Communicator: You explain products transparently, avoiding jargon or misleading language, upholding our regulatory standards.
- Independent: Ambitious, innovative, and capable of working autonomously in a home-based position.
Your Journey Starts Here: From day one, you will receive comprehensive, industry-leading training designed to ensure your success. Our robust program includes e-learning modules, facilitator-led sessions, realistic "Role Reality" scenarios, and practical call listening/taking exercises. We equip you with every tool and insight needed to excel in your role and consistently deliver outstanding customer outcomes.
The Benefits of Joining Our Team:- Competitive Starting Salary: £24,500
- 6 weeks of excellent training: Setting you up for success.
- Rewarding Bonus Structure: Average additional earnings of £8,000 per annum, tied to strong sales performance, excellent customer service, and call quality.
- Career Growth: Encouragement for personal and professional development through Internal Mobility programs, networking opportunities, and Leadership Development programs.
- Remote Working: Enjoy the flexibility and convenience of working from home.
- Comprehensive Perks: Access to a Health Cash Plan, instant discounts, a new credit-building tool, Salary Finance Loans, electric vehicle leasing options, and long-service awards.
Outbound Insurance Sales Advisor in Coventry employer: CCA Recruitment Group
Join a leading insurance provider that has been consistently recognised as a 'Great Place to Work', offering a vibrant remote sales role where you can thrive in a supportive and close-knit team environment. With competitive salaries, rewarding bonus structures, and extensive training programmes, this company prioritises employee growth and well-being, ensuring you have the tools and opportunities to make a meaningful impact on customers' lives while enjoying the flexibility of working from home.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Insurance Sales Advisor in Coventry
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your experience in telesales and your passion for customer service. Keep it engaging and relevant to the role you're applying for.
✨Tip Number 3
Be ready for role-play scenarios during interviews. They might ask you to demonstrate how you'd handle a customer call. Stay calm, listen actively, and showcase your problem-solving skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Outbound Insurance Sales Advisor in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your telesales experience and showcases your customer-first mindset. We want to see how you've connected with customers in the past, so don’t hold back on those success stories!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for sales and how you can contribute to our team. Be genuine and let your personality come through – we love a bit of character!
Showcase Your Skills:In your application, emphasise your resilience and adaptability. Share examples of how you've handled challenges in a fast-paced environment. We’re looking for those who thrive under pressure and can keep a positive attitude!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the insurance products you'll be selling. Familiarise yourself with their features and benefits so you can confidently explain them to potential customers. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous telesales experience in detail. Think of specific examples where you met or exceeded targets, handled objections, or turned a 'no' into a 'yes'. This will demonstrate your resilience and adaptability, which are key traits for this role.
✨Practice Active Listening
During the interview, practice active listening by responding thoughtfully to questions and showing empathy. This is crucial for a customer-first mindset. You might even want to role-play common sales scenarios with a friend beforehand to get comfortable with the flow of conversation.
✨Be Ready for Challenges
Expect questions about how you handle rejection or adapt to changes in regulations. Prepare examples from your past experiences that highlight your problem-solving skills and ability to stay positive under pressure. This will show that you're not just a good salesperson, but also a resilient team player.
