Inbound Sales Specialist
Location: Andover
Salary: £29,391 Basic Salary + Uncapped Commission + Benefits
Hours: Full Time, 37.5 Hours Per Week
Environment: FCA-Regulated Customer Sales Environment
We're looking for Customer Service Sales Agent to join a market-leading organisation specialising in later-life planning services.
Join a regulated and customer-focused sales environment where high performance is rewarded through an uncapped commission structure while delivering compliant and ethical customer advice.
This is an exciting opportunity for a motivated sales professional to join a supportive and successful team where customer experience, compliance, and commercial success go hand in hand. You'll be speaking with customers who have expressed an interest in learning more, helping them make informed decisions through professional and consultative conversations.
The Role
As an Inbound Sales Specialist, you will:
Handle warm inbound enquiries from prospective customers.
Build rapport and understand individual customer needs.
Deliver clear, compliant and customer-focused advice.
Guide customers through the sales journey with empathy and professionalism.
Maintain accurate customer records and system updates.
Ensure all conversations adhere to FCA and company compliance standards.
Achieve and exceed sales and quality targets.
Contribute positively to a collaborative and supportive team environment.
Working Hours
37.5 hours per week.
Monday to Friday: 8:30am to 5:00pm.
One late shift per week working until 8:00pm.
Weekend working on a rota basis:
1 Saturday in 4 (9:00am to 6:00pm)
1 Sunday in 8 (10:00am to 5:00pm)
Weekend shifts are worked from home, with a day off in lieu during the week.
About You
We're looking for individuals who have:
Previous sales, contact centre or customer service experience.
A track record of meeting or exceeding targets and KPIs.
Excellent communication and relationship-building skills.
A professional, empathetic and customer-focused approach.
Strong organisational and administrative skills.
The ability to work accurately within a regulated environment.
Experience working within an FCA-regulated environment would be desirable, but is not essential.
Benefits
£29,391.64 basic salary
Uncapped commission structure
Hybrid working for weekend shifts
Comprehensive induction and ongoing training
Career progression opportunities...
Inbound Sales Specialist in Charlton employer: CCA Recruitment Group
Join a dynamic and innovative company as a Business Development Executive in the construction sector, based in Bournemouth. With a hybrid working model, competitive salary, and uncapped commission potential, you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy a strong benefits package, including generous holiday allowances and access to 24/7 GP services, while building long-term partnerships and driving meaningful change in the industry.
