At a Glance
- Tasks: Resolve customer complaints in a fully remote FCA-regulated environment.
- Company: Join a well-established financial services organisation with a strong reputation.
- Benefits: Enjoy structured training, ongoing support, and the flexibility of remote work.
- Other info: A rewarding role with opportunities for personal and professional growth.
- Why this job: Make a difference by providing high-quality customer service and resolving issues.
- Qualifications: 12 months of complaints handling experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
CCA Recruitment Group is looking for a Complaints Advisor to join a well-established financial services organization. This fully remote role involves resolving customer complaints in an FCA-regulated environment while ensuring high-quality customer service.
The ideal candidate should have:
- a minimum of 12 months complaints handling experience,
- strong written and verbal communication skills,
- the ability to handle difficult conversations effectively.
You will receive structured training and ongoing support as you transition into this rewarding role.
Remote FCA Complaints Advisor - Financial Services in Cardiff employer: CCA Recruitment Group
Join a leading financial services organisation that prioritises employee development and well-being. With a fully remote work culture, you will benefit from structured training, ongoing support, and a commitment to high-quality customer service, making it an ideal environment for personal and professional growth. Embrace the opportunity to make a meaningful impact while enjoying the flexibility and support that comes with this role.
