Sales Trainer in Bristol

Job Description

Role: Sales Trainer

Hours: 35 per week (working between Mon–Fri 08:00–19:00, Sat 09:00–17:00 1 in 4)

Salary: £35,000 + 30% bonus + great benefits!

Location: Bristol (fully office working)

CCA Recruitment are looking for an experienced Sales Trainer to work with a contact centre clients Sales and Retentions team, based in Bristol.

As a Sales Trainer you will be tasked with coaching the team to help retain existing customers and improve customer experience. Working closely with the Team Managers.

Are you self-motivated and passionate about developing and coaching others?

Do you have experience working as a performance driver as a Coach, Trainer or Team Leader?

Can you enhance other members of your team’s skills and behaviours?

Key Responsibilities

• To use performance data to identify Advisor needs, working with Team Managers to deliver structured coaching sessions.
• Run 121 sessions to help uncover areas of improvement and drive measurable uplift in performance.
• Lead calibration sessions and team discussions to share insight and data for performance improvement.
• Maintain accurate records to monitor progress.