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- Tasks: Coach and develop a sales team to enhance customer retention and experience.
- Company: Join a dynamic contact centre in Bristol with a focus on growth.
- Benefits: Earn £35,000 plus a 30% bonus and enjoy great benefits!
- Why this job: Make a real impact by improving team performance and customer satisfaction.
- Qualifications: Experience as a Coach, Trainer, or Team Leader is essential.
- Other info: Fully office-based role with opportunities for personal development.
The predicted salary is between 28000 - 42000 £ per year.
Hours: 35 per week (working between Mon–Fri 08:00–19:00, Sat 09:00–17:00 1 in 4)
Salary: £35,000 + 30% bonus + great benefits!
Location: Bristol (fully office working)
CCA Recruitment are looking for an experienced Sales Trainer to work with a contact centre clients Sales and Retentions team, based in Bristol. As a Sales Trainer you will be tasked with coaching the team to help retain existing customers and improve customer experience, working closely with the Team Managers.
Are you self-motivated and passionate about developing and coaching others? Do you have experience working as a performance driver as a Coach, Trainer or Team Leader? Can you enhance other members of your team’s skills and behaviours?
Key Responsibilities of the Sales Trainer:- To use performance data to identify Advisor needs, working with Team Managers to deliver structured coaching sessions.
- Run 121 sessions to help uncover areas of improvement and drive measurable uplift in performance.
- Lead calibration sessions and team discussions to share insight and data for performance improvement.
- Maintain accurate records to monitor progress and improve customer excellence.
Please follow the link to apply for this Sales Trainer role based in Bristol.
Sales Trainer in Bath employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Trainer in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Trainer role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for Sales Trainer positions and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your coaching skills effectively.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved team performance in previous roles. Numbers speak volumes, so if you can, quantify your successes!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate Sales Trainers like you to join our team in Bristol!
We think you need these skills to ace Sales Trainer in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Trainer role. Highlight your coaching experience and any performance-driven achievements that align with what we’re looking for. This shows us you understand the job and are genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about developing others and how your skills can enhance our team. Keep it engaging and relevant to the role.
Showcase Your Data Skills: Since the role involves using performance data, make sure to mention any experience you have with data analysis or metrics. We want to see how you can identify needs and drive improvements based on insights!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Trainer inside out. Familiarise yourself with coaching techniques, performance metrics, and how to enhance team skills. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully coached or trained others. Highlight measurable improvements in performance that resulted from your efforts. This not only demonstrates your capability but also aligns with the key responsibilities of the role.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage in a conversation. Ask insightful questions about their current training methods and challenges they face. This shows your proactive attitude and genuine interest in helping them improve their customer experience.
✨Be Data-Driven
Since the role involves using performance data, be prepared to discuss how you've used data in previous roles to identify training needs and measure success. Bring examples of how data-driven decisions have led to improved outcomes in your teams.
