At a Glance
- Tasks: Connect with customers and offer insurance protection for their valuable household items.
- Company: Join a leading insurance provider recognised as a 'Great Place to Work'.
- Benefits: Earn £24,500 plus bonuses, enjoy remote work, and access comprehensive perks.
- Why this job: Make a real impact on customers' lives while working in a supportive team.
- Qualifications: At least one year of telesales experience and a customer-first mindset.
- Other info: Receive industry-leading training and opportunities for career growth.
The predicted salary is between 24500 - 24500 £ per year.
Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they are looking for talented individuals to help them achieve their global ambitions.
If you are a driven individual passionate about connecting with people and achieving goals, they are seeking enthusiastic Customer Sales Advisors to join our award-winning team. This fast-paced, high-energy role demands resilience, adaptability, and an unwavering customer-first mindset, setting you apart as one of the best in the industry.
Key Information:- Salary: £24,500 per year
- Bonus Potential: Average additional earnings of £8,000 per annum
- Contract: Permanent, Full-Time
- Shift Pattern: Fixed weekly
- Location: Remote – Work from Home
- Training: 6 Weeks - paid
Your Role & Contribution: As an experienced Remote Outbound Customer Tele Sales Executive, you will be a vital part of their virtual contact centre. You will proactively connect with customers to safeguard their valuable household electrical items, offering comprehensive insurance protection. Your role involves clearly explaining features and benefits, expertly addressing questions, and ensuring every customer interaction results in the best possible outcome.
While this is a remote, work-from-home position, you will never feel isolated. You will be part of a close-knit, supportive team that values your efforts, celebrates your successes, and ensures your contributions are recognized. It is a challenging yet incredibly rewarding role, offering the chance to make a real impact on our customers' lives.
Who You Are:We are looking for experienced telesales professionals:
Essential Experience Required:- At least one full year of tele sales experience in a single role in the past 3 years.
- Self-Driven: Motivated by a target-based environment, with a strong focus on achieving optimal customer sales outcomes in line with FCA requirements.
- Empathetic & Active Listener: You excel at understanding customer needs to recommend suitable products and build lasting trust.
- Resilient & Adaptable: You remain calm and positive amidst rejection or regulatory changes, adjust your approach effectively, and continuously learn in a fast-paced environment.
- Curious & Growth-Oriented: Eager to learn about new products, compliance updates, and client perspectives to consistently deliver the right customer solutions.
- Clear Communicator: You explain products transparently, avoiding jargon or misleading language, upholding our regulatory standards.
- Independent: Ambitious, innovative, and capable of working autonomously in a home-based position.
Your Journey Starts Here: From day one, you will receive comprehensive, industry-leading training designed to ensure your success. Our robust program includes e-learning modules, facilitator-led sessions, realistic "Role Reality" scenarios, and practical call listening/taking exercises. We equip you with every tool and insight needed to excel in your role and consistently deliver outstanding customer outcomes.
The Benefits of Joining Our Team:- Competitive Starting Salary: £24,500
- 6 weeks of excellent training: Setting you up for success.
- Rewarding Bonus Structure: Average additional earnings of £8,000 per annum, tied to strong sales performance, excellent customer service, and call quality.
- Career Growth: Encouragement for personal and professional development through Internal Mobility programs, networking opportunities, and Leadership Development programs.
- Remote Working: Enjoy the flexibility and convenience of working from home.
- Comprehensive Perks: Access to a Health Cash Plan, instant discounts, a new credit-building tool, Salary Finance Loans, electric vehicle leasing options, and long-service awards.
Outbound Insurance Sales Advisor in Aberdeen employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Insurance Sales Advisor in Aberdeen
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in telesales and your passion for customer service. Keep it engaging and relevant to the role you're applying for.
✨Tip Number 3
Be ready for role-play scenarios during interviews. They might ask you to demonstrate how you'd handle a customer call. Stay calm, listen actively, and showcase your problem-solving skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Outbound Insurance Sales Advisor in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telesales experience and customer service skills. We want to see how you've connected with customers and achieved sales goals in the past!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for sales and your understanding of the insurance industry. Let us know why you're excited about this role and how you can contribute to our team.
Showcase Your Communication Skills: Since clear communication is key in this role, ensure your application is well-written and free of jargon. We appreciate straightforward language that reflects your ability to explain products clearly.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at CCA Recruitment Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the insurance products you'll be selling. Familiarise yourself with their features, benefits, and any common customer queries. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous telesales experience in detail. Think of specific examples where you met or exceeded targets, handled objections, or turned a negative interaction into a positive one. This will highlight your resilience and adaptability, which are key traits for this role.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This shows that you value communication and understand the importance of listening to customer needs, a crucial skill for an Outbound Insurance Sales Advisor.
✨Emphasise Your Customer-First Mindset
Be ready to share how you prioritise customer satisfaction in your sales approach. Discuss how you build trust and rapport with customers, as well as how you ensure they receive the best possible solutions. This aligns perfectly with the company's focus on a customer-first mindset.