At a Glance
- Tasks: Manage accounts, negotiate payment plans, and support residents in debt recovery.
- Company: Dynamic company based in Sale with a focus on community support.
- Benefits: Up to £33,000 salary, hybrid work, 25 days leave, and wellness support.
- Other info: Enjoy a vibrant workplace with social events and great amenities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in debt recovery and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
- Role: Debt Recovery Officer
- Hybrid: 2 days office & 3 days working from home
- Term: Permanent
This is an exciting role for a Sale based client on a permanent basic for an e xperienced Debt Recovery officer working in High Value Debts.
Do you have excellent communication skills and experience within debt recovery?
Do you follow a take through to end result?
Key Responsibilities of this Debt Recovery Officer
- Proactively managing a portfolio of accounts to reduce rent arrears.
- Negotiating agreements/payment plans where appropriate.
- Working closely with your residents to achieve the right outcome.
- Make referrals for support and provide advice and information.
- Identify when to take legal action as appropriate, completing legal paperwork and attending court when required.
- To carry out evictions where possession has been obtained.
- Build excellent customer and stakeholder relationships, both internal and external.
- Achieve targets and KPIs.
- Making outbound and taking inbound calls.
Skills and experience of the Debt Recovery Officer
- Excellent customer service skills are essential for this role.
- Good verbal and written communication skills.
- Strong time management & organisation skills.
- Build rapport and gain trust of your residents.
- Confident at making decisions and accountable for workload.
- Adaptable and flexible in an ever-changing environment.
- Exceptional collaborative skills to work with different departments.
- Able to work efficiently, both independently and within a team environment.
Benefits we can offer
- Pension contributions and life assurance coverage.
- Generous discounts at numerous high street and online retailers.
- 25 days of annual leave, increasing to 28 days based on tenure.
- Enjoy your birthday off every year.
- Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
- Cycle to work and travel loans for people wanting a greener commute.
- Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice.
- The important extras
- Hybrid working model: the choice to work remotely for 3 days per week.
- Engage in charity fundraising and volunteering activities as part of our giving back initiative.
- Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social gatherings.
- Full time/Permanent contract of 37.5 hours per week.
- No weekends and every bank holiday off.
Please follow the link to apply for this Debt Recovery Officer role based in Sale, Manchester.
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services.
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Debt Recovery Officer in Sale employer: CCA Recruitment Group Careers
As a Litigation Manager at our Sale, Manchester location, you will thrive in a dynamic work culture that prioritises employee development and well-being. With a competitive salary, generous holiday allowance, and a range of benefits including wellness support and on-site amenities, we foster an environment where you can lead a high-performing team while making a meaningful impact on debt recovery strategies. Join us to advance your career in a supportive setting that values accountability and continuous improvement.
Contact Details:
CCA Recruitment Group Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Officer in Sale
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from CCA Recruitment Group Careers.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like CCA Recruitment Group Careers. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Debt Recovery Officer in Sale
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
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Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show CCA Recruitment Group Careers how you can be a team player!
How to prepare for a job interview at CCA Recruitment Group Careers
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with CCA Recruitment Group Careers.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with CCA Recruitment Group Careers's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
