At a Glance
- Tasks: Renew energy contracts for existing customers through engaging outbound calls.
- Company: Dynamic energy company with a vibrant and supportive team culture.
- Benefits: Competitive salary, bonuses, healthcare, and 25 days holiday.
- Other info: Full training provided, modern offices in Central London, and clear progression opportunities.
- Why this job: Join a fun team, earn great money, and grow your career in sales.
- Qualifications: Sales experience preferred; energy sector knowledge is a bonus.
The predicted salary is between 26000 - 26000 £ per year.
Outbound Renewals Advisor - Existing Energy Customers
Location
Central London
Salary
£26,000 Basic + OTE £45,000 Year 1 | base salary negotiable upwards (DOE)
Top Earners
Earning close to £100,000 per year
Hours
8:30am - 5:30pm, Monday to Friday
Start Date
ASAP, 2 weeks' notice max (subject to DBS clearance)
The Opportunity
Are you a motivated, target-driven sales professional looking for a role with excellent earning potential and genuine career progression?
We're looking for ambitious Outbound Renewals Advisor to join a growing business in brand-new Central London offices.
This is an outbound sales position focused on renewing gas and electricity contracts for existing customers.
Working on a dialler system, you'll be speaking with qualified customers and managing the full renewal process from initial contact through to close.
You'll be joining a vibrant, fun and supportive team where full training is provided.
This role would suit candidates with B2B or B2C sales experience from any industry. Previous energy experience is preferred but not essential.
A DBS check will be required before starting employment.
The Role
As an Outbound Renewals Advisor, you will be responsible for managing and renewing a portfolio of existing customers, helping businesses secure the best possible gas and electricity contracts.
Key responsibilities include
- Making 100 to 200 outbound calls per day using a dialler system.
- Managing gas and electricity renewals for existing customers.
- Building and maintaining strong customer relationships.
- Understanding customer requirements and presenting suitable energy solutions.
- Searching for and presenting the most competitive energy deals.
- Acting as a dedicated account manager throughout the renewal process.
- Scheduling and conducting follow-up calls.
- Delivering exceptional customer service.
- Negotiating and closing sales.
- Achieving daily, weekly and monthly KPIs and targets.
- Cross-selling additional services where appropriate.
- Working collaboratively within a high-performing and supportive team environment.
About You
We're looking for someone who is
- Experienced in sales, either B2B or B2C.
- Comfortable making 100 to 200 outbound calls per day.
- Highly motivated and target-driven.
- Resilient and confident working in a fast-paced sales environment.
- Strong at building rapport and relationships.
- Skilled in objection handling, negotiation and closing sales.
- An excellent communicator with strong listening skills.
- Positive, enthusiastic and eager to learn.
- Professional and customer-focused.
- A strong team player who enjoys contributing to a fun and energetic culture.
Experience within the energy sector is advantageous but not essential, as full training will be provided.
What's on Offer?
- £26,000 basic salary.
- Realistic first year OTE of £45,000.
- Top performers earning close to £100,000 per year.
- Full training and ongoing coaching.
- New, modern offices in Central London.
- Vibrant, fun and supportive team culture.
- Clear progression opportunities.
- Monday to Friday working hours only.
- Existing customer renewals rather than pure cold calling.
Benefits
- 25 days holiday, increasing with length of service
- Private healthcare cover
- Employee Assistance Programme and virtual GP access
- Enhanced family leave policies
- Pension scheme and life assurance
- Cycle to Work scheme
- Season ticket loan options
- Regular team incentives and performance rewards
- Company social events and celebrations
- Ongoing training, development and career progression opportunities
- Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services.
Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely.
The personal data contained therein will not be shared with any third parties without your express consent.
As an individual, you have the right to withdraw consent at any time.
Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Outbound Renewals Advisor in London employer: CCA Recruitment Group Careers
As a Litigation Manager at our Sale, Manchester location, you will thrive in a dynamic work culture that prioritises employee development and well-being. With a competitive salary, generous holiday allowance, and a range of benefits including wellness support and on-site amenities, we foster an environment where you can lead a high-performing team while making a meaningful impact on debt recovery strategies. Join us to advance your career in a supportive setting that values accountability and continuous improvement.
Contact Details:
CCA Recruitment Group Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Renewals Advisor in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Outbound Renewals Advisor at CCA Recruitment Group Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including CCA Recruitment Group Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Outbound Renewals Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Outbound Renewals Advisor in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for CCA Recruitment Group Careers:When writing your cover letter, make sure to tailor your message specifically for CCA Recruitment Group Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at CCA Recruitment Group Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show CCA Recruitment Group Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show CCA Recruitment Group Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with CCA Recruitment Group Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
