Customer Service Specialist

Customer Service Specialist- General Insurance ?? Quorum Business Park, Newcastle upon Tyne ?? £23,600 | ?? Full-time, flexible shifts (Monday to Sunday) If you\’re great with people, love solving problems, and want to make a real difference to someone\’s day, this could be your next move. We\’re on the lookout for friendly, confident people to join our General Insurance team. This isn\’t just another call centre job – it\’s about real conversations, helping customers when they need it most, and working with a supportive team that\’s got your back. What you\’ll be doing: Chatting to customers about policies, renewals and updates Helping people get the most from our digital tools Solving problems, calming nerves and keeping things running smoothly Dealing with complaints in a calm, kind and professional way Making…