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- Tasks: As an Account Manager, you'll drive client relationships and achieve sales targets.
- Company: Join a dynamic contact center client with a focus on customer excellence.
- Benefits: Enjoy hybrid working, a competitive salary, bonuses, and additional perks.
- Why this job: This role offers growth opportunities and the chance to make a real impact.
- Qualifications: Previous experience in a fast-paced Account Manager role is preferred.
- Other info: Work 37.5 hours a week, Monday to Friday, with flexible office/home days.
The predicted salary is between 28000 - 42000 £ per year.
Role: Account Manager Location: Northampton or Northwich (hybrid working 3 days office/2 days at home) Salary: £35,000 + 10% bonus + benefits Hours: 37.5 hours per week Mon-Fri 9am-5pm This is a great opportunity for an experienced Account Manager to join a contact centre client based at either their Northampton or Northwich site. Previous experience working within a fast-paced company within an Account Manager role is desired. Do you have experience working to Sales targets? Can you retain clients? Do you strive to maintain customer excellence? Key Responsibilities of the Account Manager: Implementation of price increases and, if required, negotiation of a mutually acceptable position. Develop and deliver account plans. Full Salesforce and Sales Excellence Compliance. Convert clients to contract. Liaise with internal stakeholders to resolve client issues in line with Group SLA\’s. Develop and grow business achieve top line growth. Support the Team Leader in achieving top line growth and profitability targets through strong client relationships and pipeline management across current SME client base. Ensuring strong knowledge of products and solutions. Managing the performance and activities through defined KPIs of a…
Account Manager employer: CCA Recruitment Group Careers
Contact Detail:
CCA Recruitment Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with Salesforce and Sales Excellence compliance, as these are crucial for the Account Manager role. Consider taking a quick online course or tutorial to brush up on these skills before your interview.
✨Tip Number 2
Prepare specific examples of how you've successfully retained clients and met sales targets in your previous roles. This will demonstrate your ability to deliver results and maintain customer excellence.
✨Tip Number 3
Research the company’s products and solutions thoroughly. Understanding what you’ll be managing will help you speak confidently about how you can contribute to the team and grow the business.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Account Manager as outlined in the job description. Highlight your relevant experience in managing client relationships and achieving sales targets.
Tailor Your CV: Customize your CV to reflect your experience in fast-paced environments and your ability to meet sales targets. Use specific examples that demonstrate your success in account management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer excellence and your strategic approach to account management. Mention how you can contribute to the company's growth and client retention.
Highlight Relevant Skills: Emphasize skills such as negotiation, communication, and knowledge of Salesforce. Make sure to mention any experience with KPIs and how you've used them to drive performance in previous roles.
How to prepare for a job interview at CCA Recruitment Group Careers
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in meeting sales targets. Highlight specific examples where you successfully retained clients and contributed to revenue growth.
✨Demonstrate Client Relationship Skills
Emphasize your ability to build and maintain strong client relationships. Share stories that illustrate how you've resolved client issues effectively and ensured customer satisfaction.
✨Familiarize Yourself with Salesforce
Since full Salesforce compliance is required, make sure you understand the basics of the platform. If possible, mention any relevant experience you have using Salesforce or similar CRM tools.
✨Prepare for Negotiation Scenarios
Given the role involves implementing price increases and negotiations, think of examples where you've successfully negotiated terms with clients. Be ready to discuss your approach and the outcomes.
