At a Glance
- Tasks: Lead a passionate team to deliver exceptional coffee experiences and manage store operations.
- Company: Join Costa Coffee, the nation's favourite coffee shop with a vibrant team culture.
- Benefits: Enjoy competitive pay, free drinks, discounts, and great career progression opportunities.
- Other info: Receive top-notch training and support to develop your skills and career.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Previous supervisory experience in a coffee or restaurant setting is essential.
The predicted salary is between 25000 - 30000 £ per year.
About Us
Here at Costa Coffee we are all about passion, energy and teamwork, serving memorable moments for every one of our customers.
As an Assistant Manager you will be working for the nation's favourite coffee shop, you will enjoy brilliant training and amazing benefits so that you enjoy Costa Coffee as much as our customers do.
What we offer
- Competitive starting salary.
- Great opportunities to progress and develop.
- Free handmade drinks and 50% discount on food and bottled drinks (whilst on shift).
- Company pension scheme and matched contributions.
- Great team member incentive schemes including mystery guest visit bonuses.
About the role
It is all about coffee, but not any coffee it's Costa Coffee!
You'll perfect your craft through amazing training, taking care to make every customer experience an awesome one.
- As a Costa Coffee Assistant Manager, your main responsibilities will be:
- Supporting your Store Manager in delivering the below and deputising for the store manager in their absence.
- Efficient management of the store operation, ensuring we deliver the best coffee experience to our customers.
- Plan and coordinate weekly, rotas, shifts and staff holidays.
- Driving sales growth through working with your team to maximise key sales areas and KPIs.
- Effective financial management of your store P&L working to productivity and gross profit targets.
- Developing your team and ensuring that all team members receive the best training in-store supplemented through the online learning platform.
- Support your team by motivating, coaching, engaging and managing your team to drive their performance and deliver excellent customer service and store standards.
- Manage the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer.
- Ensure the store is operated adhering to all company standards, policies & procedures
- Ensure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction - completing all relevant checks, standards, food & health and safety checks and taking necessary remedial action or escalating as required.
- Implement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessary.
What we are looking for
A great Assistant Manager candidate having previous experience within a supervisory/management capacity either within a coffee or branded restaurant environment.
You will have extensive knowledge and experience of Hygiene, Health & Safety and branded audits.
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Assistant Manager - Costa Coffee Northwood in Matlock employer: CC SOAR GROUP
At CC SOAR GROUP, we pride ourselves on fostering a vibrant work culture that values teamwork and high standards in food production. Our Northwood location not only offers competitive pay and free meals during shifts but also prioritises employee growth through development opportunities, making it an excellent place for passionate chefs to thrive and advance their careers.
