Reception & Facilities Coordinator

Reception & Facilities Coordinator

Full-Time 35000 - 40000 £ / year (est.) No working from home possible
C&C Search Ltd

At a Glance

  • Tasks: Be the welcoming face of our office and manage daily operations with flair.
  • Company: Join a professional, close-knit team in a vibrant financial services environment.
  • Benefits: Enjoy a competitive salary, hybrid work options, and a supportive culture.
  • Other info: Diversity and inclusion are at our core; we value every unique perspective.
  • Why this job: Make a real impact by enhancing employee and visitor experiences every day.
  • Qualifications: Experience in reception or facilities roles with strong communication skills required.

The predicted salary is between 35000 - 40000 £ per year.

C&C Search is currently recruiting a Reception & Facilities Coordinator for a professional, high‑quality office environment based in Central London, offering a varied front‑of‑house and facilities role with strong exposure to operations and events.

Job Details

  • Salary: £35,000-£40,000
  • Hybrid setup: Office based 5 days per week in Victoria
  • Industry: Financial services
  • Company size: Medium sized office with a close‑knit, professional team

Company Culture

This is a business that values professionalism, attention to detail and teamwork. The office culture is welcoming, supportive and highly collaborative, with strong communication between reception, facilities and operations. Employees are trusted to take ownership, be proactive and deliver a consistently high standard of service. There is a strong focus on presentation, employee experience and creating a positive environment for both staff and visitors.

Key Responsibilities

  • Acting as front of house, greeting guests and delivering exceptional reception support throughout the day.
  • Managing the meeting room diary, setting up rooms and ensuring cover during busy periods and lunch breaks.
  • Maintaining immaculate, professional meeting rooms with exceptional attention to detail.
  • Preparing and presenting drinks and catering to a consistently high standard, including early breakfast meetings.
  • Answering and directing phone calls and managing reception and enquiries inboxes.
  • Booking guests into Bluepoint and liaising with building reception.
  • Booking taxis for guests and staff.
  • Managing daily mail, DHL bookings, post room collections and distribution.
  • Coordinating deliveries, booking loading bay slots and supporting unloading where required.
  • Liaising with Just Eat and Blue Pantry on re‑orders and stock levels.
  • Managing stationery purchasing, business cards and maintaining fully stocked stationery banks.
  • Keeping first aid kits fully stocked and reception storage areas tidy.
  • Updating reception manuals and handling office communications.
  • Organising catering for meetings, monthly cake days, birthdays and retirement gifts.
  • Booking quarterly board dinners and supporting company social events.
  • Reporting and logging maintenance issues and liaising with contractors and facilities providers.
  • Managing office archiving, box collections and retrievals.
  • Supporting the Office Manager with inductions, joiner and leaver processes, floor plans and contractor access.
  • Ensuring contractors have correct H&S documentation, permits and passes.

Qualifications

  • Proven experience in a Reception / Facilities Coordinator, Receptionist, Facilities Assistant or Office Coordinator role.
  • Strong front of house presence with excellent communication skills.
  • Exceptionally organised with outstanding attention to detail.
  • Confident managing multiple priorities in a busy office environment.
  • Proactive, hands‑on and willing to support across reception, facilities and operations.
  • Comfortable liaising with senior stakeholders, contractors and external suppliers.
  • Strong IT skills and confidence using booking systems, inboxes and office technology.

Equal Employment Opportunity

At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.

Reception & Facilities Coordinator employer: C&C Search Ltd

C&C Search is an exceptional employer, offering a dynamic and supportive work environment in the heart of Central London. With a strong emphasis on professionalism and teamwork, employees enjoy a collaborative culture that fosters personal growth and development. The company prioritises employee experience, ensuring a positive atmosphere for both staff and visitors, making it an ideal place for those seeking meaningful and rewarding employment.

C&C Search Ltd

Contact Details:

C&C Search Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Reception & Facilities Coordinator

Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they present themselves. This will help you tailor your responses and show that you're a great fit for their team.

Tip Number 2

Practice your front-of-house skills! Role-play greeting guests or managing phone calls with a friend. This will boost your confidence and help you nail that first impression when you walk through the door.

Tip Number 3

Be proactive during the interview. If they ask about your experience, share specific examples of how you've handled busy environments or managed multiple priorities. Show them you can keep things running smoothly!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Reception & Facilities Coordinator

Front of House Management
Exceptional Communication Skills
Attention to Detail
Organisational Skills
Proactive Attitude
Multi-tasking
Stakeholder Liaison

Some tips for your application 🫡

Show Off Your Front of House Skills:Make sure to highlight your experience in front of house roles. We want to see how you've greeted guests and managed busy reception areas, so share specific examples that showcase your communication skills and professionalism.

Attention to Detail is Key:In a role like this, attention to detail is crucial. When you write your application, mention times when your organisational skills made a difference, whether it was managing meeting rooms or ensuring everything was perfectly presented for guests.

Be Proactive in Your Approach:We love candidates who take initiative! Share instances where you went above and beyond in your previous roles, whether it was coordinating events or managing multiple priorities. This shows us you're hands-on and ready to support our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out on joining our supportive and collaborative team!

How to prepare for a job interview at C&C Search Ltd

Know the Company Culture

Before your interview, take some time to research C&C Search and their company culture. They value professionalism, teamwork, and attention to detail, so think about how your experiences align with these values. Be ready to share examples that demonstrate your proactive approach and ability to create a positive environment.

Showcase Your Organisational Skills

As a Reception & Facilities Coordinator, being organised is key. Prepare to discuss specific strategies you use to manage multiple priorities in a busy office. Bring up any tools or systems you've implemented in previous roles to keep things running smoothly, especially when it comes to managing meeting room diaries and catering.

Demonstrate Strong Communication

Communication is crucial in this role, so be prepared to showcase your excellent communication skills. Think of examples where you've effectively liaised with senior stakeholders, contractors, or external suppliers. Highlight your experience in handling enquiries and directing calls, as this will show your readiness for front-of-house responsibilities.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. For instance, they might ask how you'd handle a last-minute booking for a meeting room or a maintenance issue. Practice your responses to these types of questions, focusing on your proactive and hands-on approach to resolving issues efficiently.