At a Glance
- Tasks: Be the face of our office, welcoming guests and managing a busy reception.
- Company: Join a supportive and collaborative team in a professional environment.
- Benefits: Competitive salary, hybrid work setup, and opportunities for personal growth.
- Other info: Diversity and inclusion are at our core; we value every voice.
- Why this job: Make a real impact by creating a positive experience for staff and visitors.
- Qualifications: Experience in reception, strong communication skills, and attention to detail.
The predicted salary is between 35000 - 40000 £ per year.
C&C Search is currently recruiting a Reception Coordinator for a professional, high‑quality office environment based in Central London, offering a varied front‑of‑house and facilities role with strong exposure to operations and events.
Salary: £35,000-£40,000
Location: Office based 5 days per week in Victoria (Hybrid set up)
Company culture: This is a business that values professionalism, attention to detail and teamwork. The office culture is welcoming, supportive and highly collaborative, with strong communication between reception, facilities and operations. Employees are trusted to take ownership, be proactive and deliver a consistently high standard of service. There is a strong focus on presentation, employee experience and creating a positive environment for both staff and visitors.
Key responsibilities:
- Acting as front of house, greeting guests and delivering exceptional reception support throughout the day
- Managing the meeting room diary, setting up rooms and ensuring cover during busy periods and lunch breaks
- Maintaining immaculate, professional meeting rooms with exceptional attention to detail
- Preparing and presenting drinks and catering to a consistently high standard, including early breakfast meetings
- Answering and directing phone calls and managing reception and enquiries inboxes
- Booking guests into Bluepoint and liaising with building reception
- Booking taxis for guests and staff
- Managing daily mail, DHL bookings, post room collections and distribution
- Coordinating deliveries, booking loading bay slots and supporting unloading where required
- Liaising with Just Eat and Blue Pantry on re‑orders and stock levels
- Managing stationery purchasing, business cards and maintaining fully stocked stationery banks
- Keeping first aid kits fully stocked and reception storage areas tidy
- Updating reception manuals and handling office communications
- Organising catering for meetings, monthly cake days, birthdays and retirement gifts
- Booking quarterly board dinners and supporting company social events
- Reporting and logging maintenance issues and liaising with contractors and facilities providers
- Managing office archiving, box collections and retrievals
- Supporting the Office Manager with inductions, joiner and leaver processes, floor plans and contractor access
- Ensuring contractors have correct H&S documentation, permits and passes
Required background and experience:
- Proven experience in a Reception role
- Strong front of house presence with excellent communication skills
- Exceptionally organised with outstanding attention to detail
- Confident managing multiple priorities in a busy office environment
- Proactive, hands‑on and willing to support across reception, facilities and operations
- Comfortable liaising with senior stakeholders, contractors and external suppliers
- Strong IT skills and confidence using booking systems, inboxes and office technology
At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.
Reception Coordinator (Temp to perm) in London employer: C&C Search Ltd
C&C Search is an exceptional employer, offering a dynamic and supportive work environment in the heart of Central London. With a strong emphasis on professionalism and teamwork, employees enjoy a collaborative culture that fosters personal growth and development. The company prioritises employee experience, providing opportunities for meaningful engagement through various events and initiatives, making it an ideal place for those seeking a rewarding career in a vibrant office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Coordinator (Temp to perm) in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like C&C Search Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like C&C Search Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Reception Coordinator (Temp to perm) in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to C&C Search Ltd.
How to prepare for a job interview at C&C Search Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in C&C Search Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services C&C Search Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!