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- Tasks: Manage client operations in a luxury health clinic, ensuring smooth onboarding and scheduling.
- Company: Join a boutique luxury health service focused on ageing and longevity for ultra-high-net-worth individuals.
- Benefits: Enjoy a competitive salary, free lunch, and the chance to work in stunning offices.
- Why this job: Be part of a close-knit team with growth plans, delivering exceptional client experiences in health and wellbeing.
- Qualifications: Experience in client-facing roles, strong communication skills, and a keen eye for detail are essential.
- Other info: This is a 6-12 month fixed-term contract, starting ASAP.
The predicted salary is between 30000 - 36000 £ per year.
C&C Search is currently recruiting a Client Operations Manager in Mayfair on a 6-12 month FTC to start ASAP for a fantastic luxury company with beautiful offices.
All about the role and company you would be working for!
- Position: Client Operations Manager – supporting the smooth running of client operations in a luxury preventative health clinic
- Term: 6-12 month FTC
- Salary: £35,000 - £45,000 per annum (depending on experience) + free lunch provided
- What they do: High-end integrative health service specialising in the science of ageing and longevity optimisation for UHNW individuals
- Size of company: Boutique-sized, close-knit team with significant growth plans
Key responsibilities for this Client Operations Manager position:
- Optimising and overseeing client booking processes to ensure seamless onboarding and efficient scheduling
- Coordinating closely with the medical and client services teams to manage consultations, testing logistics, diaries and external bookings
- Maintaining operational excellence across medical room management, stock control and equipment upkeep
- Liaising with external providers and internal stakeholders to ensure flawless service delivery and supplier compliance
- Supporting data and documentation processes, ensuring strict confidentiality and organisational efficiency
- Working with cross-functional teams to refine operational processes and support a gold-standard client experience
What background and experience are the company looking for?
- Proven experience in a client-facing, detail-oriented role such as healthcare, luxury travel or events
- Strong proficiency in using booking platforms and optimising operational systems
- Exceptional communication skills, both written and verbal
- Immaculate presentation and an appreciation for the standards expected by UHNW clients
- High level of organisation, a proactive mindset and unshakeable attention to detail
- Ability to adapt in a fast-paced environment and contribute flexibly as part of a small, passionate team
- Confident with Microsoft Office and eager to embrace new systems and technologies
- A genuine interest in health, wellbeing, and the science of longevity is a plus
Please apply online asap for this position, if your experience aligns and sounds like you!
Client Operations Manager employer: C&C Search Ltd
Contact Detail:
C&C Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Operations Manager
✨Tip Number 1
Familiarise yourself with the luxury health sector. Research the latest trends in preventative health and longevity optimisation to demonstrate your genuine interest during any discussions.
✨Tip Number 2
Network with professionals in the healthcare and luxury service industries. Attend relevant events or join online forums to connect with individuals who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to showcase your organisational skills. Think of specific examples from your past roles where you successfully managed client bookings or improved operational processes, as these will be key in interviews.
✨Tip Number 4
Brush up on your communication skills. Practice articulating your thoughts clearly and confidently, as exceptional communication is crucial for liaising with both clients and internal teams in this role.
We think you need these skills to ace Client Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly in healthcare, luxury travel, or events. Emphasise your attention to detail and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellbeing, as well as your understanding of the luxury market. Mention specific examples of how you've optimised client operations in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency with booking platforms and Microsoft Office. Provide examples of how you've used these tools to enhance operational efficiency.
Showcase Communication Abilities: Demonstrate your exceptional communication skills by ensuring your application is well-written and free of errors. Consider including a brief example of a successful client interaction or project where your communication made a difference.
How to prepare for a job interview at C&C Search Ltd
✨Showcase Your Client-Facing Experience
Make sure to highlight your previous roles that involved direct client interaction, especially in healthcare, luxury travel, or events. Share specific examples of how you managed client relationships and ensured their satisfaction.
✨Demonstrate Attention to Detail
Given the importance of detail in this role, prepare to discuss situations where your attention to detail made a significant impact. This could include managing schedules, overseeing logistics, or maintaining operational excellence.
✨Familiarise Yourself with Booking Platforms
Since proficiency in booking platforms is crucial, be ready to talk about your experience with similar systems. If possible, research the specific platforms used by the company and mention any relevant skills you have.
✨Express Your Passion for Health and Wellbeing
The company values a genuine interest in health and longevity. Be prepared to discuss why these topics matter to you and how they align with your personal and professional goals.
