At a Glance
- Tasks: Be the welcoming face of a leading investment firm and manage front-of-house operations.
- Company: Join a respected global investment management firm in the heart of London.
- Benefits: Enjoy competitive pay, bonuses, private healthcare, and wellness perks.
- Other info: Collaborative culture with opportunities to engage with senior stakeholders.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Corporate reception experience and strong customer service skills are essential.
The predicted salary is between 16.83 - 16.83 £ per hour.
C&C Search is currently recruiting a Reception & Facilities Coordinator for a leading investment management firm based in the heart of London. This is an excellent opportunity for an experienced Reception & Facilities Coordinator with corporate reception experience in a financial services environment. Offering a professional, collaborative culture, excellent benefits and long-term career potential, this role is ideal for someone who enjoys a varied front-of-house and facilities-focused position.
Position: Reception & Facilities Coordinator
Salary: £16.83 per hour + holiday pay, temp-to-perm
Hybrid set up: Fully office based, Central London
Benefits: Competitive benefits package upon permanent employment including discretionary bonus, pension contribution, private healthcare, life assurance, gym and wellbeing benefits, breakfast and lunch provision, season ticket loan, cycle to work scheme and generous annual leave allowance.
What they do: Specialist global investment management firm.
Size of company: International organisation with offices across key global financial centres.
Company culture: This is a highly respected and established financial services business with an outstanding reputation in its market. The company offers a professional, collaborative and supportive environment where employees are valued and encouraged to take ownership of their role. The culture is team-oriented, welcoming and fast-paced, providing exposure to senior stakeholders and opportunities to broaden responsibilities across both reception and facilities functions.
This role would suit someone who takes pride in delivering exceptional service and maintaining the highest standards of presentation and organisation.
Key responsibilities:
- Acting as the first point of contact for visitors, providing a professional and welcoming front-of-house experience
- Managing meeting rooms, coordinating room bookings and ensuring meeting spaces are maintained to an exceptional standard
- Answering and directing calls, managing reception and enquiries inboxes and handling visitor registrations
- Arranging catering, refreshments, taxis and hospitality requirements for meetings and events
- Supporting facilities operations including deliveries, post management, stationery ordering and office supplies
- Assisting with company events, staff celebrations, retirement gifts and internal communications
- Liaising with building management, contractors and external suppliers
- Reporting maintenance issues and supporting the smooth day-to-day running of the office
- Managing archiving processes and coordinating collections and retrievals
- Maintaining stock levels of stationery, refreshments and first aid supplies
What background and experience are the company looking for?
- Must have corporate reception experience within a financial services environment
- Professional and polished communication skills with an excellent telephone manner
- Strong front-of-house and customer service experience
- Highly organised with exceptional attention to detail
- Confident managing multiple priorities in a busy corporate office
- Proactive, adaptable and able to use initiative
- Strong Microsoft Office skills including Word, Excel and PowerPoint
- Experience supporting facilities and office operations would be advantageous
- Ability to work collaboratively within a small and busy team
- Comfortable interacting with senior stakeholders, clients and visitors
Please apply online asap for this position, if your experience aligns and sounds like you!
Reception / Facilities Coordinator in London employer: C&C Search Ltd Careers
C&C Search is an exceptional employer, offering a dynamic and entrepreneurial work environment in Barnet, North London. As an EA to the CEO, you will not only play a crucial role in supporting leadership but also enjoy generous benefits, including bonuses and career progression opportunities, all while being part of a culture that values recognition, collaboration, and diversity. This fast-growing tech firm is committed to fostering inclusion and providing a platform for talented individuals to thrive and make a meaningful impact.
Contact Details:
C&C Search Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception / Facilities Coordinator in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at C&C Search Ltd Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like C&C Search Ltd Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Reception / Facilities Coordinator in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to C&C Search Ltd Careers:Your cover letter is your chance to shine! Tell us why you want to work at C&C Search Ltd Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at C&C Search Ltd Careers!
How to prepare for a job interview at C&C Search Ltd Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
