User Experience Consultant

User Experience Consultant

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
C

At a Glance

  • Tasks: Lead user experience design, manage a team, and deliver innovative digital solutions.
  • Company: Join a top B2B communications agency expanding globally with offices in London, New York, and Dubai.
  • Benefits: Enjoy opportunities for remote work, professional growth, and a dynamic team environment.
  • Why this job: Be at the forefront of digital innovation and redefine user experience in a growing agency.
  • Qualifications: 8+ years in digital agencies, strong UX/IA skills, and team management experience required.
  • Other info: Opportunity to work internationally and shape the future of the agency's digital offerings.

The predicted salary is between 36000 - 60000 £ per year.

Search and select specialists. Jobs for the corporate comms industry.

Our client is a leading B2B communications agency with a growing digital offer. With offices in London, New York and Dubai they are expanding their business internationally and are looking to bolster their digital team by hiring a talented UX Consultant.

The role is due to the continuing expansion of the agency in the digital space and an increasing number of projects and pitch opportunities.

The role

The Senior UX Consultant will have a broad role within the business. First, they will lead the user experience and information architecture offering, developing our abilities in user centred design, sitemapping, storyboarding and wireframing, pitching to client prospects and delivering work on current client projects. The role will work closely with teams across the digital spectrum: project managers, designers and developers, and will be the focal point for user experience in our digital business and beyond.

The role will also have management responsibilities, managing an existing team of two information architects (one permanent, one freelance) and recruiting as a result of business growth. As the owner of user experience, the candidate will have a unique opportunity to redefine how the agency works, the tools that are used and the processes that are employ.

Finally the role will double that of the Director of Digital as much as is practicable. In no particular order this may mean: pitching, defining requirements, gathering requirements, interpreting site statistics, benchmarking and auditing, defining creative approaches and reviewing creative output.

Responsibilities

  • Working with the agency in the UK and worldwide to identify and win new opportunities in the digital space
  • Pitch activity including developing proposals and supporting the creative process through IA, as well as participation in pitch meetings
  • Developing the user experience proposition and methodology
  • Auditing and benchmarking websites through proprietary methodologies
  • Delivering user experience and information architecture for clients, including workshops, sitemaps, wireframes, storyboards and taxonomies
  • Handholding digital designers through developing creative solutions based on information architecture
  • Identifying implementation requirements and working with the technical team to help them deliver website functionality
  • Managing the small team of information architects ensuring that utilisation is maintained and that the team capability continues to grow
  • Working with other agency offices to pitch for and deliver client work, and to develop the UX proposition in these markets
  • Working with clients over the long term, making site recommendations and interpreting analytics, user testing and other analyses

KPIs

  • Successfully delivered projects
  • Growth in our IA team
  • Reduction of Digital Director’s workload

Other requirements

  • Degree or equivalent educational background
  • 8+ years of relevant digital agency experience
  • Experience in a range of UX/IA processes and tools
  • Able to manage multiple, parallel workstreams
  • Experience of working alone and within teams
  • Experience of team management
  • Knowledge of search engine optimisation
  • Knowledge of web accessibility
  • Knowledge of content management systems
  • General web development and web design skills would be beneficial

Owner of CCR search and select specialists Robert has a wealth of experience across corporate reporting, investor relations, branding marketing literature and digital applications. Having cut his teeth at Radley Yeldar he has over 22 years agency experience at his disposal. His initial foray into recruitment was as manager of Artworks a US backed design recruitment agency in London, he then went onto work as lead consultant at BDG. Robert prides himself on an impeccable talent spotting service which clients and employees can trust implicitly.

#J-18808-Ljbffr

User Experience Consultant employer: Cc Recruitment

As a leading B2B communications agency with a strong digital focus, we offer an exciting opportunity for a User Experience Consultant to thrive in a dynamic and collaborative environment. Our London office is at the heart of our international expansion, providing a vibrant work culture that fosters creativity and innovation, alongside ample opportunities for professional growth and development. Join us to redefine user experience in a supportive team setting, where your contributions will directly impact our clients and the agency's future.
C

Contact Detail:

Cc Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land User Experience Consultant

✨Tip Number 1

Familiarise yourself with the latest trends in user experience and information architecture. Being well-versed in current methodologies will not only help you stand out but also demonstrate your commitment to the field during interviews.

✨Tip Number 2

Network with professionals in the digital agency space, especially those who work in UX. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.

✨Tip Number 3

Prepare to discuss specific projects where you've successfully led UX initiatives. Be ready to share your approach to user-centred design, as well as how you’ve managed teams and collaborated with other departments to achieve project goals.

✨Tip Number 4

Research the agency's existing digital projects and be prepared to suggest improvements or new ideas. Showing that you understand their current work and have innovative thoughts on how to enhance it will make a strong impression.

We think you need these skills to ace User Experience Consultant

User-Centred Design
Information Architecture
Sitemapping
Storyboarding
Wireframing
Pitching Skills
Client Relationship Management
Team Management
Analytical Skills
Web Analytics Interpretation
Benchmarking and Auditing
Creative Problem-Solving
Collaboration with Designers and Developers
Knowledge of SEO
Understanding of Web Accessibility
Content Management Systems Proficiency
General Web Development Skills
Project Management
Adaptability to Changing Requirements

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the User Experience Consultant position. Familiarise yourself with user-centred design, information architecture, and the specific tools mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience in UX and IA processes. Emphasise your management skills and any experience you have in leading teams or projects, as this role involves overseeing a small team of information architects.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user experience and your understanding of the digital landscape. Mention specific projects or achievements that demonstrate your ability to deliver user experience solutions and your familiarity with the agency's goals.

Showcase Your Portfolio: If applicable, include a portfolio of your work that illustrates your expertise in UX design, sitemapping, wireframing, and other relevant skills. Highlight case studies that reflect your problem-solving abilities and successful project outcomes.

How to prepare for a job interview at Cc Recruitment

✨Showcase Your UX Expertise

Be prepared to discuss your experience in user experience and information architecture. Highlight specific projects where you've successfully implemented user-centred design, sitemapping, or wireframing. This will demonstrate your capability to lead the UX offering.

✨Prepare for Pitch Scenarios

Since pitching is a key part of the role, practice how you would present your ideas and methodologies. Think about how you can effectively communicate your vision for user experience to potential clients and how you would support the creative process.

✨Demonstrate Team Management Skills

As you'll be managing a small team, be ready to discuss your leadership style and experiences. Share examples of how you've successfully managed teams in the past, focusing on how you've maintained team utilisation and fostered growth.

✨Understand the Digital Landscape

Familiarise yourself with the latest trends in digital communications and UX design. Be prepared to discuss how you can contribute to the agency's growth in the digital space and how your skills align with their international expansion goals.

User Experience Consultant
Cc Recruitment
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>