Information Technology Relationship Manager
Information Technology Relationship Manager

Information Technology Relationship Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and optimise relationships with IT suppliers to ensure top-notch service delivery.
  • Company: Join C&C Group, a leader in the drinks industry with a commitment to sustainability.
  • Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
  • Why this job: Be at the forefront of supplier management in a dynamic tech environment.
  • Qualifications: Experience in supplier relationship management and strong negotiation skills required.
  • Other info: Diverse backgrounds encouraged; we value passion and unique experiences.

The predicted salary is between 36000 - 60000 £ per year.

C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent\’s.

About the Role

Working within the Technology Business Operations Team, as an IT Supplier Relationship Manager at C&C Group, you will be responsible for managing and optimizing relationships with our third-party IT suppliers, ensuring they deliver quality IT services and products that exceed expectations. Collaborating closely with internal stakeholders and our colleagues to unlock value, mitigate risks, and ensure compliance with regulatory requirements. You will support internal colleagues with their procurement and supplier management activities.

Key Accountabilities

  • Build and nurture dynamic relationships with key suppliers to foster collaboration and peak performance.
  • Managing activities related to outsourcing and third-party risk management, including onboarding, due diligence, risk assessment, and vendor monitoring.
  • Lead the charge in negotiating, implementing, and managing supplier contracts, ensuring compliance, and maximizing value.
  • Identify and tackle risks associated with supplier relationships, including financial, operational, and reputational challenges.
  • Develop and implement a supplier roadmap to drive and align with strategic objectives.
  • Collaborate with internal stakeholders to align supplier services with business objectives and drive success.
  • Propel continuous improvement initiatives to boost supplier performance and achieve significant cost savings.
  • Ensure all supplier activities adhere to C&C Group policies, industry regulations, and legal requirements.
  • Regularly assess supplier\’s commercials against industry standards to ensure cost containment.
  • Bringing best practice to manage suppliers within IT to deliver high quality engagement with suppliers, being responsive to internal demands and open to the challenges articulated by the supplier.
  • Holding the suppliers to account and ensure they prepare and provide regular status and governance reports against key metrics. In some instances, these metrics will need to be developed.
  • Chair a range of supplier meetings for senior stakeholders, ensuring an appropriate agenda, papers from both parties and appropriate minutes.
  • Be able to demonstrate management of supplier\’s performance and implement a supplier framework.
  • Working collaboratively with the IT subject matter experts to ensure the right level of involvement from them in the supplier interactions. Helping colleagues understand supplier obligations and what their expectations should be while and allowing suppliers an opportunity to present potential changes that may be of advantage to the company. Where possible, ensuring value add from supplier.

About you

  • Robust experience as a Supplier Relationship Manager is essential, preferably within a Tech environment.
  • Robust experience managing IT suppliers at an operational and strategic level, partnering with Procurement.
  • Robust experience of supplier negotiation including fees and charges
  • Awareness if ITILv4 Framework
  • Experience in supplier management, procurement, or a related field, in a regulated industry.
  • Strong negotiation and contract management skills.
  • Excellent communication and people skills.
  • Knowledge of procurement and supplier management best practices.
  • Ability to analyse data and make informed decisions.

About Us

Operating through the Matthew Clark, Bibendum, Tennent\’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world\’s favourite drinks. C&C Group\’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent\’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at All applications need to come through the candidate portal

Information Technology Relationship Manager employer: C&C Group

C&C Group is an exceptional employer located in the Greater Bristol Area, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from robust professional development opportunities, a commitment to sustainability, and a supportive environment that values diverse experiences and skills. Join us to be part of a team that not only delivers quality products but also champions a better world for people and the planet.
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Contact Detail:

C&C Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Information Technology Relationship Manager

✨Tip Number 1

Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have a lead on your dream job!

✨Tip Number 2

Prepare for interviews like a pro! Research the company, understand their values, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and have your own questions ready to show your interest.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re keen and professional, which is exactly what employers want to see.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at C&C Group!

We think you need these skills to ace Information Technology Relationship Manager

Supplier Relationship Management
Negotiation Skills
Contract Management
ITILv4 Framework
Procurement Knowledge
Risk Assessment
Data Analysis
Communication Skills
Stakeholder Engagement
Continuous Improvement
Compliance Management
Performance Monitoring
Collaboration Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of IT Supplier Relationship Manager. Highlight your experience with supplier management and negotiation, and don’t forget to sprinkle in some examples that show how you’ve built strong relationships in the past.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our needs. Be sure to mention your understanding of compliance and risk management, as these are key for us.

Showcase Your Communication Skills: As an IT Supplier Relationship Manager, communication is key. In your application, demonstrate your ability to convey complex ideas clearly and effectively. This could be through your writing style or by sharing examples of successful stakeholder engagement.

Apply Through Our Website: We want to make the application process as smooth as possible for you. So, make sure to apply through our website! It’s the best way to ensure your application gets to the right people and stands out in the crowd.

How to prepare for a job interview at C&C Group

✨Know Your Suppliers

Before the interview, research the key suppliers that C&C Group works with. Understand their services, strengths, and any recent news about them. This will help you demonstrate your knowledge of the industry and show that you're proactive in managing supplier relationships.

✨Showcase Your Negotiation Skills

Prepare examples of past negotiations you've led, especially in IT contexts. Be ready to discuss how you maximised value while ensuring compliance. Highlight specific outcomes, such as cost savings or improved service delivery, to illustrate your effectiveness.

✨Emphasise Collaboration

C&C Group values collaboration with internal stakeholders. Think of instances where you've successfully worked with cross-functional teams to achieve supplier management goals. Be prepared to share how you facilitated communication and alignment between different departments.

✨Understand Compliance and Risk Management

Familiarise yourself with regulatory requirements relevant to supplier management in the tech industry. Be ready to discuss how you've previously identified and mitigated risks associated with supplier relationships, showcasing your ability to protect the company’s interests.

Information Technology Relationship Manager
C&C Group
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  • Information Technology Relationship Manager

    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    C&C Group

    50-100
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